Avoca Pricing (2026): What It Costs and What We Could Verify
Avoca sells by demo and quote. Here is every pricing data point we could find, labeled by source, what a quote at those levels means per call, and the questions to ask, as of October 2026.
By , research by the BestBots team · Updated Oct 19, 2026
Fact checked against each company's published pricing, documentation and verified user ratings. How we score
Avoca publishes no prices in October 2026; every quote comes after a demo. Third party figures, which Avoca has not confirmed, put it around $1,000 to $3,500 a month, and Upfirst reports a customer quote of $1,100 a month plus a $600 setup fee. For a published benchmark, Sameday AI, the closest rival, lists $449 for 500 minutes.
- Starting price
- Quote only
- Pricing model
- Quote only
- Free plan
- No
- Free trial
- None listed
- Minutes or calls included
- Not published, quote only
- Overage
- Not published
- Appointment booking
- Yes, books jobs into ServiceTitan (certified app), Housecall Pro and FieldRoutes
- Live agent backup
- Yes, Human in the Loop team of Avoca trained CSRs in North America
- Languages
- Multiple languages, list not published
- Setup time
- Not published; demo first
- Call recording
- Yes, every call scored and analyzed in Coach
- CRM integrations
- ServiceTitan, Housecall Pro, FieldRoutes, Google Local Services Ads
What Avoca publishes
Nothing about price. Avoca's site lists its products (AI CSR, Simple Scheduler, Web Chat, Speed to Lead, Outbound Campaigns, Google LSA, Coach, Analytics), its integrations (ServiceTitan certified app, Housecall Pro, FieldRoutes) and customer results, and sends every buyer to a demo. There is no pricing page; avoca.ai/pricing returned a not found error when we checked.
Every data point we found
| Data point | Source | Status |
|---|---|---|
| No public price, plans or overage; quote after demo | avoca.ai | Verified on vendor site |
| "Starts at $1,100 a month plus a $600 setup fee" | Upfirst, from quotes its customers and leads shared | Third party, unverified; Upfirst competes with Avoca |
| About $1,000 to $1,800 at 100 to 500 calls, $1,800 to $2,800 at 900 to 1,500 calls, $2,800 to $3,500+ above 1,500 calls | ServiceAgent, citing other third party analyses | Third party estimate; ServiceAgent competes with Avoca |
| Reported setup fee around $600, plus charges tied to conversation length | ServiceAgent | Third party, unverified |
| $400 gift card per qualifying referred demo | Avoca referral terms | Verified on vendor site |
| AI handles 80 to 85% of calls; human CSRs take the rest | Avoca blog | Verified as an Avoca claim; billing not stated |
The two estimates agree on a floor around $1,000 a month. Both come from companies that sell against Avoca, so read them as a sanity check for your quote, not as Avoca's rate card.
What a quote at those levels means per call
If your quote lands in the third party range, here is what it means per call. We assume the quote covers all your AI answered calls.
| Monthly quote | 300 calls | 600 calls | 1,000 calls |
|---|---|---|---|
| $1,100 | $3.67 per call | $1.83 per call | $1.10 per call |
| $1,800 | $6.00 per call | $3.00 per call | $1.80 per call |
| $2,800 | $9.33 per call | $4.67 per call | $2.80 per call |
The reading: Avoca at a $1,000 plus price only makes sense at volume, or where one booked emergency job is worth hundreds of dollars. A shop answering 300 calls a month at $1,100 pays about $3.67 per call, more than Smith.ai's published AI overage rates of $2.10 to $3.00 per call. A shop at 1,000 calls pays about $1.10, in line with general AI receptionists, with ServiceTitan booking and human backup on top.
Run your call volume and CSR wages in the calculator to see the break even against staff.
How published rivals compare
| Product | Published price | ServiceTitan | Human backup |
|---|---|---|---|
| Avoca | Quote only | Certified app | Avoca CSR team |
| Sameday AI Launch | $449 for 500 minutes | Certified app | Your team |
| Sameday AI Scale | $789 for 1,000 minutes | Certified app | Your team |
| Nextiva XBert | $99 for 100 interactions, $0.99 after | On request | Your team |
| Smith.ai Pro 300 | $500 for 300 calls | Not listed | Live receptionist add on |
| Jobber AI Receptionist | $29 add on, Jobber plan required | No, Jobber | Your team |
| Housecall Pro CSR AI | Quote, Housecall Pro plan required | No, Housecall Pro | Your team |
At 1,000 minutes, Sameday Scale lists $789. If an Avoca quote for the same volume is well above that, ask what you get for the difference; the likely answers are the Human in the Loop CSRs, caller history lookup, Coach and SOC 2 Type 2. See the AI Price Index for category medians and the AI receptionist cost guide for the full market.
Questions to ask on the demo
- Billing unit. Per minute, per call, per booked job, per location or a flat platform fee?
- What is included. Which of Coach, Outbound, Speed to Lead, Web Chat and LSA are in the base price?
- Human CSR minutes. Included, capped or billed per escalation?
- Setup fee. Is there one, and what does it cover?
- Contract. Length, auto renewal, and any exit if booking rates miss a target in the first 90 days.
- Overage. What happens in a heat wave month when calls double?
Get the answers in the written quote, then compare against Sameday's published plans.
Is it worth it
For an established HVAC, plumbing or electrical company on ServiceTitan with high call volume and CSR payroll to offset, a quote near the reported $1,100 floor can pay for itself on a handful of booked jobs. For a small shop, the price uncertainty and reported setup fee are hard to justify when Sameday publishes $449 and Jobber's add on is $29. Read the full Avoca review, compare Avoca vs Sameday AI, or browse Avoca alternatives.
Avoca plans and pricing
| Plan | Price | What you get |
|---|---|---|
| Inbound AI CSR | Quote only | 24/7 call, text and chat answering, job booking into your field service software |
| Add on products | Quote only | Outbound campaigns, Speed to Lead, Google LSA, Coach call scoring, Web Chat, Analytics |
Frequently asked questions
How much does Avoca AI cost per month?
Avoca does not publish a price. Third party figures, which Avoca has not confirmed, put it around $1,000 to $3,500 a month, and Upfirst reports a customer shared quote of $1,100 a month plus a $600 setup fee. Your quote depends on call volume and the products you add.
Does Avoca have a free trial?
We found no free trial or self serve sign up on avoca.ai. Every path leads to a demo.
Does Avoca charge a setup fee?
Avoca does not say. Upfirst reports a $600 setup fee from quotes its customers shared, and ServiceAgent mentions a reported setup fee of around $600. Ask Avoca directly.
Are Avoca's human CSRs included in the price?
Avoca's pages describe the Human in the Loop CSR program but not how it is billed. Ask whether escalated human minutes are included or charged separately.
Why does Avoca not publish pricing?
Avoca sells to established home service companies, often with several locations and existing CSR teams, and prices each account after a demo. That is common for software sold to the mid market, but it makes comparison harder.
What is a cheaper alternative to Avoca with ServiceTitan?
Sameday AI has a certified ServiceTitan app and publishes $449 a month for 500 minutes and $789 for 1,000. Nextiva XBert lists ServiceTitan as an on request integration on its $99 plan.