Sameday AI Review 2026: Pricing, Features and Verdict

What it is

Sameday is an AI phone answering and booking platform for home service businesses. It answers calls, texts and leads, books jobs into your field service software, and logs every interaction with a transcript. Beyond the AI CSR, Sameday bundles a phone system with routing and queues, a Scheduling Wizard, outbound campaign automation, a Coach feature that scores call quality, and an Insights dashboard.

Its trade list covers HVAC, plumbing, electrical, roofing, pest control, landscaping, garage door, locksmith, solar, window cleaning and commercial cleaning. Sameday says nearly 2,000 service businesses run on it, its AI has answered 4M+ calls, and its agents have sold $2.5B in revenue. Those are company figures.

Sameday sells on playbooks: after hours answering, speed to lead, membership sales and reactivation campaigns.

Pricing explained

As listed on the Sameday pricing page in October 2026:

Plan	Price	Minutes	Users	Locations	Notable extras
Launch	From $449 per month	500	Unlimited	3	Custom AI, pro scheduling (ServiceTitan and others)
Scale	From $789 per month	1,000	Unlimited	Unlimited	Voice cloning, pro scheduling
Enterprise	Custom	Custom	Custom	Custom	Multilingual voices, advanced analytics, hands on training, API, custom integrations

Cost per included minute is about $0.90 on Launch and $0.79 on Scale. At an average call of 3 minutes, Launch covers about 166 calls ($2.70 each) and Scale about 333 calls ($2.37 each).

What the page leaves out:

• Overage rate. Not published. Ask what happens at minute 501.
• Trial. Not listed.
• Contract term and setup fee. Not listed.
• Annual discount. Not listed.

"Starts at" on both plans also suggests the price can rise with configuration. Get the full quote in writing.

How it compares on the same 500 minute month, as listed by each vendor:

Product	Cost for 500 minutes	ServiceTitan booking
Sameday AI Launch	$449	Yes, certified app
Avoca	Quote only	Yes, certified app
RingCentral AI Receptionist	$249	No native link
Nextiva XBert (about 166 calls)	$164	On request
Rosie Scale (1,000 minutes)	$149	No

Sameday is not the cheapest receptionist per minute. You are paying for trade specific booking. See the AI receptionist cost guide and run your call volume in the calculator.

Key features

Certified ServiceTitan app and field service booking

Sameday is a certified ServiceTitan app and an official FieldRoutes partner. It books into ServiceTitan, Housecall Pro, FieldRoutes, AccuLynx, JobNimbus, MaidCentral and Service Fusion. That list covers roofing (AccuLynx, JobNimbus) and cleaning (MaidCentral), which Avoca does not list.

Lead platform answering

Sameday also answers leads from Thumbtack, Google Local Services, Angi and Facebook. Speed matters on these platforms, where the first business to respond often wins the job.

Phone system included

You can port your number or keep your carrier. Sameday provides routing and call queues, so your human CSRs and the AI share one system and can hand calls back and forth.

Approvals for sensitive messages

All calls, texts and bookings are logged, and Sameday says sensitive interactions require approval before sending. That gives an owner a check before the AI commits to something like a price.

Coach, campaigns and insights

Coach analyzes call quality, campaigns run outbound outreach for memberships and reactivation, and Insights reports booking rate and volume. Sameday says its booking rate is 92% in most channels; that is a company figure.

Voice cloning

Scale includes voice cloning, so the AI can sound like a voice you choose.

Setup

Sameday's pricing FAQ says most people can start taking calls in about 30 minutes. That is fast for a product that books into ServiceTitan. Plan extra time to map job types, service areas and business hours correctly; a booking agent is only as good as the rules you give it.

What users say

We found no public review listing for Sameday with 10 or more reviews: Trustpilot has no Sameday profile and G2 and Capterra blocked our requests. Sameday's homepage shows customer claims: True Pros Heating and Air says it scaled from $0 to $6M in a year, Way Cool Plumbing and Air says it managed over 4,000 calls in four months, and Rove Pest Control reports weeks with zero missed Google Local Services calls. Sameday reports 96% satisfaction among its customers. All of these are vendor selected. Ask for references in your trade.

Privacy and security

The legal entity is Sameday AI Inc. We did not find a SOC 2 or HIPAA claim on its site or in its privacy policy, and the policy does not address call recordings or AI model training. The policy says Sameday may collect data from public databases, marketing partners and social platforms. For most home service shops this is fine, but if security reviews matter to you, ask for a SOC 2 report; Avoca shows SOC 2 Type 2.

Before you sign up

• Get the overage rate, contract term and setup fee in writing. None are on the pricing page.
• Map your job types and service areas before the 30 minute setup, so the AI books the right job to the right crew.
• Test an emergency call after hours and check who gets notified and how fast.
• Confirm languages if you serve Spanish speaking customers.
• Ask for two references in your trade and size.

Who it is for

• HVAC, plumbing, electrical and pest control shops that book into ServiceTitan or FieldRoutes
• Roofers on AccuLynx or JobNimbus and cleaning companies on MaidCentral
• Multi location operators who want unlimited locations on Scale
• Businesses that live on Thumbtack, Angi and Google Local Services leads
• Owners who want a published price before a demo

Who should skip it

• Low call volume. Under about 100 calls a month, Nextiva XBert at $99 or Upfirst from $24.95 are far cheaper.
• Jobber users. Jobber AI Receptionist is a $29 add on inside Jobber.
• Spanish speaking customer bases on a budget. Multilingual voices are Enterprise only here.
• Shops that want human backup. Avoca includes a Human in the Loop CSR team.
• Security reviewed buyers. No SOC 2 claim found.

Alternatives

• Avoca: certified ServiceTitan app plus human CSRs, quote only.
• Housecall Pro CSR AI: built into Housecall Pro.
• Jobber AI Receptionist: low cost add on for Jobber.
• Goodcall: general AI receptionist billed per unique caller from $79.

Head to head: Avoca vs Sameday AI.

Verdict

Sameday is the home service AI receptionist to price first, because it is the only trade specialist here that publishes a price. $449 for 500 minutes is high next to general AI receptionists, but you get a certified ServiceTitan app, the widest field service integration list we found, lead platform answering and a 30 minute setup. Before you sign, get the overage rate, contract length and any setup fee in writing, and confirm language support if your customers speak Spanish. Full rankings: best AI receptionists and AI receptionist for home services.