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AI Chatbots for Business

Website and support chatbots that answer customers, capture leads and hand off to a person. Compared on resolution pricing, channels and setup time.

Intercom Fin logoZendesk AI agents logoHubSpot Customer Agent logoTidio Lyro logoAI Engine logoGorgias AI Agent logo

18 bots scored · 40 guides, reviews and comparisons · Checked October 2026

Intercom Fin logoZendesk AI agents logoTidio Lyro logoHubSpot Customer Agent logoOur rankingBest AI Chatbots for Business of 2026AI support agents for websites, chat and email, ranked on published per resolution prices, channels and verified reviews as of October 2026.See the ranking

Top rated chatbots

Intercom Fin logoIntercom Fin$0.99 per outcome · SaaS and tech companies4.6Visit site
Zendesk AI agents logoZendesk AI agents$25 per agent per month · Teams already on Zendesk4.4Visit site
HubSpot Customer Agent logoHubSpot Customer Agent$100 per seat per month · Companies already on HubSpot CRM4.3Visit site
Tidio Lyro logoTidio Lyro$29 per month · Small ecommerce stores4.3Visit site
AI Engine logoAI Engine$0 · WordPress site owners comfortable with an API key4.2Visit site
Gorgias AI Agent logoGorgias AI Agent$10 per month · Shopify and BigCommerce brands4.2Visit site
Shopify Inbox logoShopify Inbox$0 · New and small Shopify stores4.2Visit site
Botpress logoBotpress$150 per month billed annually · Developers and agencies4.1Visit site
Chatbase logoChatbase$40 per month · Website FAQ and lead capture bots4.1Visit site
Crisp AI Agent logoCrisp AI Agent$45 per month · Small teams that want a flat bill4.1Visit site

Best of

Best ofBest AI Chatbots for Shopify of 2026AI chat and support agents for Shopify stores, ranked on what they cost at a real store's ticket volume, what Shopify merchants rate them and whether they can see your orders.Best ofBest AI Chatbots for Websites of 2026AI chat widgets you can add to any website, ranked on what 500 AI conversations a month really costs, how they learn your content and how they hand off to a person.Best ofBest AI Chatbots for WordPress of 2026AI chat plugins and widgets for WordPress sites, ranked on WordPress.org installs and ratings, price, whether you need your own API key, and handoff to a person.Best ofBest AI Chatbots for Small Business of 2026Website and support chatbots a small team can set up in an afternoon, ranked on entry price, setup effort and what you pay once volume grows.

Reviews

ReviewAda Review 2026: Pricing, Features and VerdictThe enterprise AI agent for customer service, judged on its published platform facts, integrations, security credentials and public reviews.ReviewChatbase Review 2026: Pricing, Features and VerdictThe no code AI agent builder for support and sales, judged on published pricing, credit math, models, channels, privacy and verified reviews.ReviewCrisp Review 2026: Pricing, Features and VerdictThe flat priced shared inbox and Hugo AI agent, read from Crisp's pricing page, AI page, help center billing docs and rating listings.ReviewDecagon Review 2026: Pricing, Features and VerdictThe enterprise AI customer service agent built on natural language procedures, judged on its published pricing model, features, security and track record.ReviewFreshdesk Freddy AI Review 2026: Pricing, Features and VerdictFreshworks' AI layer for the Freshdesk helpdesk, judged on published pricing, session billing, features and verified reviews.ReviewGorgias Review 2026: Pricing, AI Agent and VerdictThe Shopify helpdesk with an AI Agent that acts on orders, judged on published prices, billing rules, features and verified reviews.ReviewHubSpot Customer Agent Review 2026: Pricing, Features and VerdictHubSpot's AI support agent, judged on published credit pricing, what counts as a resolution, CRM depth, channels and security.ReviewManychat Review 2026: Pricing, AI Features and VerdictThe Instagram and TikTok DM automation tool with AI replies, judged on published pricing, contact billing, features, channels and verified reviews.ReviewSierra AI Review 2026: Pricing, Features and VerdictBret Taylor and Clay Bavor's enterprise AI agent platform, judged on its published pricing model, channels, build tools, compliance and track record.ReviewIntercom Fin Review 2026: Pricing, Features and VerdictThe AI support agent with the cleanest pricing in the category, judged on published pricing, billing rules, channels and verified reviews.ReviewTidio Review 2026: Pricing, Features and VerdictTidio's live chat, helpdesk and Lyro AI agent judged on published pricing, billing units and fit for small businesses, as of October 2026.ReviewZendesk AI Agents Review 2026: Pricing, Features and VerdictZendesk's AI agents judged on published pricing, resolution rules, channels and fit for teams already on Zendesk, as of October 2026.

Comparisons

AlternativesBest Chatbase Alternatives of 2026Seven AI chatbot and agent platforms to consider instead of Chatbase, ranked on published price, billing predictability, helpdesk depth and fit for teams leaving it.ComparisonDecagon vs Sierra (2026): Enterprise AI Agents ComparedThe two best funded enterprise AI customer service startups, compared on their published pricing models, channels, build tools, voice, security and fit, as of October 2026.AlternativesBest Gorgias Alternatives of 2026Seven AI helpdesks and support agents to consider instead of Gorgias, ranked on published price, ecommerce depth, channels and fit for teams leaving it.AlternativesBest HubSpot Customer Agent Alternatives of 2026Seven AI customer service agents to consider instead of HubSpot's Customer Agent, ranked on published price, platform lock in, channels and fit for teams not on HubSpot.AlternativesBest Intercom Fin Alternatives of 2026Eight AI customer service agents to consider instead of Intercom Fin, ranked on published price, billing rules, channels, compliance and fit for teams leaving it.ComparisonIntercom Fin vs Ada (2026): AI Customer Service Agents ComparedTwo of the most cited AI support agents, compared on pricing, channels, actions, integrations, security and reviews, as of October 2026.ComparisonIntercom Fin vs Decagon (2026): AI Support Agents ComparedThe published price leader against the enterprise startup, compared on pricing models, channels, voice, build tools, security and fit, as of October 2026.ComparisonIntercom Fin vs Sierra (2026): AI Support Agents ComparedTwo outcome priced AI agents, one with a public rate card and one enterprise only, compared on pricing, channels, voice, compliance and fit, as of October 2026.AlternativesBest Manychat Alternatives of 2026Seven AI chat and messaging tools to consider instead of Manychat, ranked on published price, billing model, Instagram, WhatsApp and Messenger coverage, and fit for teams leaving it.AlternativesBest Tidio Alternatives of 2026Seven AI chatbots and support tools to consider instead of Tidio and Lyro, ranked on published price, AI billing, channels and fit for teams leaving it.ComparisonTidio vs Chatbase (2026): Which AI Chatbot to PickA live chat platform with an AI agent against an AI agent builder with a light inbox, compared on published pricing, billing units, channels, models and privacy, as of October 2026.ComparisonTidio vs Crisp (2026): Live Chat and AI ComparedTwo small business live chat platforms with AI agents, compared on published pricing, what is metered, seats, channels, ratings and privacy, as of October 2026.AlternativesBest Zendesk AI Alternatives of 2026Seven AI customer service platforms to consider instead of Zendesk, ranked on price per resolution, seat costs, channels and fit for teams leaving or avoiding it.ComparisonZendesk AI Agents vs Freshdesk Freddy AI (2026)Two classic helpdesks with built in AI agents, compared on published seat prices, AI billing rules, channels, security and fit, as of October 2026.ComparisonZendesk AI Agents vs Gorgias (2026)The biggest general helpdesk against the Shopify specialist, compared on published pricing, AI billing, order actions, channels and security, as of October 2026.ComparisonIntercom Fin vs Zendesk AI Agents (2026)The two biggest AI support agents compared on published pricing, what counts as a resolution, channels and fit, as of October 2026.

Pricing

PricingChatbase Pricing (2026): Plans, Credits and Real CostsEvery Chatbase plan, what a message credit buys on each model, the add ons, and the monthly bill at four conversation volumes, as of October 2026.PricingGorgias Pricing (2026): Helpdesk and AI Agent Costs ExplainedEvery Gorgias plan, what a ticket and an automated interaction cost, the billing rules that surprise merchants, and the real monthly bill at four store sizes, as of October 2026.PricingHubSpot Customer Agent Pricing (2026): Credits, Seats and Real CostsWhat HubSpot's AI support agent costs in credits, what Service Hub seats and onboarding add, what is not billed, and the monthly bill at four team sizes, as of October 2026.PricingManychat Pricing (2026): Plans, Active Contacts and Real CostsEvery Manychat plan, how Active Contacts are counted and billed, what AI and WhatsApp add, and the monthly bill at five audience sizes, as of October 2026.PricingTidio Pricing (2026): Plans, Lyro AI Costs and Worked MathEvery Tidio plan, how billable conversations and Lyro AI conversations are counted, the add ons, and the real monthly bill at four business sizes, as of October 2026.PricingZendesk AI Agents Pricing (2026): Seats, Resolutions and Real CostsWhat Zendesk Suite and Support plans cost per agent, how automated resolutions are counted and billed under the 2026 tier rules, and the monthly bill at four team sizes.PricingIntercom Fin Pricing (2026): $0.99 per Outcome ExplainedWhat Fin AI Agent costs per outcome, what Intercom seats add, what is and is not billed, and the monthly bill at five real volumes, as of October 2026.