Otter.ai vs Fireflies.ai: Pricing, Features and Which to Pick
The two best known AI note takers, compared line by line on published prices, free plan limits, languages and integrations.
By , research by the BestBots team · Updated Oct 18, 2026
Fact checked against each company's published pricing, documentation and verified user ratings. How we score
Fireflies is the better pick for most teams: it has no published minute cap on paid plans, transcribes 100+ languages to Otter's six and includes video and unlimited integrations from its $10 Pro seat. Otter wins for solo English speakers who want the lowest annual price ($8.33 per user) and a live transcript during the call.
Side by side
| Spec | Otter.ai | Fireflies.ai |
|---|---|---|
| BestBots Score | 4.2 | 4.6 |
| Starting price | $16.99 per user per month | $18 per seat per month |
| Pricing model | per seat | per seat |
| Free trial | None listed | None listed |
| Free plan limit | 300 minutes per month, 30 minutes per conversation, last 25 conversations | Unlimited transcription with auto join, 400 minutes of storage per team, limited AI summaries |
| Paid from | $16.99 per user per month, or $8.33 billed annually | $18 per seat per month, or $10 billed annually |
| Platforms | Zoom, Microsoft Teams, Google Meet; bot free capture on Mac and Windows desktop | Zoom, Google Meet, Microsoft Teams, desktop app, mobile app, Chrome extension |
| Languages | English, Spanish, French, German, Japanese, Chinese | 100+ languages |
| CRM sync | Salesforce, HubSpot and Zapier from Pro | Salesforce, HubSpot and Pipedrive; app and CRM integrations from Pro |
| Storage | 25 most recent conversations free, unlimited on Pro | 400 minutes per team free, 8,000 minutes per seat on Pro, unlimited on Business |
The short answer
Otter and Fireflies are the two oldest names in AI meeting notes and the two most compared. Both join Zoom, Google Meet and Microsoft Teams calls, transcribe, summarize and push notes to a CRM. They split on three things.
Caps. Otter meters minutes on every plan below Business. Pro includes 1,200 minutes a month and stops each conversation at 90 minutes. Fireflies lists unlimited transcription on every plan and meters storage and AI credits instead.
Languages. Otter lists English, Spanish, French, German, Japanese and Chinese. Fireflies lists 100+ languages and a multi language mode on Business.
Capture. Otter's desktop app can record without a bot. Fireflies is bot first, with a desktop app, mobile app and Chrome extension as alternatives.
Pricing
| Plan | Otter.ai | Fireflies.ai |
|---|---|---|
| Free | 300 minutes a month, 30 minutes per conversation, last 25 conversations | Unlimited transcription with auto join, 400 minutes storage per team, 20 AI credits |
| Pro, monthly | $16.99 per user | $18 per seat |
| Pro, annual | $8.33 per user | $10 per seat |
| Pro limits | 1,200 minutes, 90 minutes per conversation, 10 imports | 8,000 minutes storage per seat, unlimited summaries, 20 AI credits |
| Business, monthly | $30 per user | $29 per seat |
| Business, annual | $19.99 per user | $19 per seat |
| Business limits | Unlimited meetings, 4 hours per conversation | Unlimited storage, 30 AI credits |
| Enterprise | Quote only, HIPAA add on | $39 per seat, annual only, HIPAA included |
Prices are as listed on each pricing page in October 2026.
Solo user, annual. Otter Pro costs $99.96 a year and Fireflies Pro $120. If you stay under 1,200 minutes a month (about 20 hours of meetings) and meet in English, Otter saves you $20 a year.
Team of 10, annual. Otter Pro is $999.60 a year and Fireflies Pro is $1,200. Move to Business for heavier users and the order flips: Fireflies Business is $2,280 a year and Otter Business is $2,398.80.
Heavy user, monthly. Someone on 30 hours of calls a month outgrows Otter Pro's 1,200 minute cap and needs Business at $30 a month. Fireflies Pro at $18 a month has no minute cap, though its 8,000 minute storage allowance (about 133 hours) will fill in roughly four months at that pace unless you delete or upgrade.
For other team sizes, use the cost calculator.
Features
| Feature | Otter.ai | Fireflies.ai |
|---|---|---|
| Platforms | Zoom, Teams, Google Meet | Zoom, Google Meet, Teams, desktop, mobile, Chrome extension |
| Bot free capture | Yes, Mac and Windows desktop | Desktop and mobile apps; bot by default |
| Languages | 6 | 100+ |
| Live transcript | Yes | Yes, real time notes |
| Video recording | Not listed by plan | From Pro (720p, 1080p on Enterprise) |
| CRM | Salesforce, HubSpot, Zapier from Pro | Salesforce, HubSpot, Pipedrive and more from Pro |
| Concurrent meetings | 1 free, 2 Pro, 3 Business | Not listed |
| Conversation intelligence | Not listed | Business |
| Compliance | SSO, SCIM, HIPAA add on (Enterprise) | SOC 2 Type II, GDPR, HIPAA on Enterprise |
| G2 rating | 4.4 from 505 reviews | 4.7 from 755 reviews |
Who wins for a solo English speaker
Otter. At $8.33 a month on annual billing it is the cheaper seat, the live transcript is its signature feature, and 1,200 minutes covers most individual calendars. The free plan works for short calls but the 30 minute cap per conversation rules out most client meetings.
Who wins for a multilingual team
Fireflies, clearly. Otter's six languages leave out Portuguese, Italian, Hindi, Korean and dozens more that Fireflies covers. If even a few of your meetings are outside Otter's list, Fireflies is the only one of the two that works.
Who wins for a sales team
Fireflies, narrowly. Both put Salesforce and HubSpot on Pro, but Fireflies also lists Pipedrive, has no minute cap, records video for coaching and adds conversation intelligence and team analytics on Business at $19 a seat annual. Otter's Business tier is $19.99.
Who wins on privacy and compliance
Fireflies, on published facts. It lists SOC 2 Type II, GDPR and HIPAA, with HIPAA included on its $39 Enterprise seat. Otter offers HIPAA only as an Enterprise add on, and faces a class action in which a federal court allowed wiretap and Illinois biometric privacy claims to proceed in August 2026. That ruling is at the pleading stage and is not a finding against Otter, but it is a fact your legal team will ask about.
Verdict
Pick Fireflies if you run a team, meet in more than one language or want video and broad integrations without watching a minute counter. Pick Otter if you are one person meeting in English, want the cheapest annual seat and value a live transcript. If neither fits, our Otter alternatives list covers bot free and free plan options, and the best AI note takers guide ranks all nine.
Frequently asked questions
Is Fireflies better than Otter?
For most teams, yes. Fireflies has no published minute cap on Pro, transcribes 100+ languages to Otter's six, records video and includes unlimited integrations from Pro. Otter is better for a solo user who wants the cheapest annual seat ($8.33) and a strong live transcript in English.
Which is cheaper, Otter or Fireflies?
Otter, by a little. Otter Pro is $8.33 per user on annual billing against $10 for Fireflies Pro, and $16.99 against $18 on monthly billing. For 10 seats on annual billing that is $999.60 versus $1,200 a year. Fireflies gives you more for the extra $200: no minute cap, video and more languages.
Which free plan is better, Otter or Fireflies?
It depends on your limit. Otter's free plan gives 300 minutes a month but caps each conversation at 30 minutes and keeps only your last 25. Fireflies transcribes without a cap if you let it auto join your calendar, but stores only 400 minutes for the whole team and rations AI summaries.
Can Otter or Fireflies take notes without a bot?
Otter can. Its Mac and Windows desktop apps capture meetings without a bot joining the call. Fireflies joins as a bot by default and also offers a desktop app, mobile app and Chrome extension for capture.
Do Otter and Fireflies integrate with Salesforce and HubSpot?
Yes, both, on their first paid tier. Otter lists Salesforce, HubSpot and Zapier from Pro. Fireflies lists Salesforce, HubSpot, Pipedrive, Slack, Notion and Asana among its integrations, with app and CRM integrations from Pro.
Is Otter safe to use after the lawsuit?
The lawsuit has not been decided. In August 2026 a federal court in California let wiretap and Illinois biometric privacy claims against Otter proceed past the pleading stage, which does not mean Otter broke the law. If your legal team is cautious, review Otter's data training terms and use consent notices, or pick a tool with a clear training opt out.
Which has better transcription accuracy?
Neither vendor publishes an independent accuracy benchmark, so any single percentage you see is a third party estimate. Accuracy depends more on audio quality, accents and crosstalk than on the brand. Language coverage is the measurable difference: Fireflies supports 100+ languages and Otter six.