Rosie Review 2026: Pricing, Features and Verdict

What it is

Rosie is an AI answering service aimed at local and home service businesses. It answers every call 24/7, handles several calls at once, answers questions about your business, takes messages, texts callers booking links, and on higher plans books appointments and transfers calls to your team. Every call comes with a recording, a transcript and an AI summary, and there are native iOS and Android apps.

Rosie says it serves 2,000+ small businesses and has handled 3.1 million+ calls. Its industry pages cover home services, law firms, property management, construction, real estate, plumbing, automotive, salons, HVAC, electricians and accounting.

Pricing explained

Rosie bills by bundles of minutes. All prices as listed on its pricing page in October 2026, monthly billing.

Plan	Price per month	Minutes	Cost per included minute	Key additions
Professional	$49	250	about $0.20	Message taking (2 scenarios), text booking links, spam detection, web chat widget
Scale	$149	1,000	about $0.15	Google Calendar and Calendly booking, warm and live transfers, texts during calls
Growth	$299	2,000	about $0.15	Unlimited message scenarios, waterfall transfers, white glove onboarding, priority support
Enterprise	Quote	Custom	Custom	Custom

Annual billing gives 2 months free. A website texting add on costs $50 a month for 25 conversations, then $1 each.

Per included minute, Rosie is the cheapest published plan in our AI receptionist cost comparison. At 500 minutes a month, Scale at $149 compares with $199 on Dialzara and $249 on RingCentral's AI Receptionist.

Two caveats. First, minutes are not calls: if your average call runs 4 minutes, Professional covers about 62 calls and Scale about 250. Businesses with long calls may pay less on a per call tool such as Upfirst. Second, Rosie does not publish an overage rate, so you cannot model a month that runs over. Size up a plan or get the rate in writing.

Features

All plans include:

• 24/7 answering, several calls at once
• English and Spanish on every call
• Recording, transcript and AI summary for every call
• Spam detection
• Text booking links sent to callers
• Zapier, connecting to 1,000+ apps
• Mobile apps for iOS and Android

Scale adds direct booking into Google Calendar and Calendly, warm transfers where Rosie briefs your team before connecting, live transfers, and texting callers during the call. Growth adds waterfall transfers that ring several numbers until someone answers.

Where it falls short. Direct booking is the main reason most businesses buy an AI receptionist, and it costs $149 here. Native integrations stop at Google Calendar and Calendly, so CRMs and field service tools go through Zapier. Languages stop at English and Spanish. And there is no staffed human backup, so transfers depend on your team answering.

Setup

Rosie scans your website and Google Business Profile to train itself, then you confirm the details, add FAQs and set message requirements. You keep your existing number and forward calls to Rosie, either all calls or only after hours and overflow with conditional forwarding. Help is available by chat inside the admin, and Growth includes a dedicated onboarding specialist. The 7 day trial needs no credit card.

Ratings

Rosie's Trustpilot profile was unclaimed with no reviews when we checked in October 2026, and we found no other listing with 10 or more reviews to cite. Its own usage figures (2,000+ businesses, 3.1 million+ calls) are company claims.

How it compares

Rosie competes most directly with other per minute AI answering services. Here is how its plans line up against the closest alternatives at the same volume, as listed in October 2026.

	Rosie	Dialzara	My AI Front Desk	RingCentral AI Receptionist
Entry plan	$49 for 250 minutes	$29 for 60 minutes	$99 for 200 minutes	$49 for 100 minutes
Cost at 500 minutes	$149	$199	$164	$249
Cost at 1,000 minutes	$149	$349	$289	$499
Published overage	No	$0.35 to $0.48 per minute	$0.25 per minute	$0.50 per minute
Booking on entry plan	Text links only	Yes	Yes	Yes
Languages	English, Spanish	English, Spanish	20+	Six, with mid call switching
Free trial	7 days	7 days	7 days	14 days

The pattern is clear. At 500 minutes and above, Rosie's Scale plan is the cheapest published option by a wide margin. Below 250 minutes, Dialzara's $29 plan is cheaper if you stay under 60 minutes, and RingCentral matches Rosie's $49 price but with 150 fewer minutes. Where Rosie loses is booking on the entry tier and published overage, both of which the others include.

Against per call tools the comparison depends on call length. Upfirst's Pro plan costs $159.95 for 300 calls of any length; Rosie Scale costs $149 for 1,000 minutes. If your calls average under about 3.3 minutes, Rosie covers more calls for less money. If they run longer, Upfirst does.

Before you sign up

• Pull your call log. Total minutes last month, divided by total calls, tells you whether minute billing suits you.
• Ask for the overage rate in writing. It is not on the pricing page.
• Decide if you need direct booking. If yes, start the trial on Scale, not Professional, so you test the feature you will pay for.
• Start with after hours only. Conditional forwarding lets you try Rosie on calls you miss today without touching daytime calls.
• Read the transcripts daily during the trial. Add FAQs wherever Rosie hesitates.

Who it is for

• Home service and local businesses with short, routine calls
• Owners who want after hours or overflow coverage cheaply
• Bilingual English and Spanish customer bases
• Businesses that want a mobile app to follow calls in real time
• Anyone who needs about 250 minutes a month for under $50

Who should skip it

• Businesses that need direct booking on a budget; Upfirst books on its $24.95 plan.
• Businesses with long calls, where per call billing comes out cheaper.
• Teams that need native CRM or field service software links; see Sameday AI for trades.
• Anyone who needs a human backup; see Smith.ai.

Verdict

Rosie gives you the most answered minutes per dollar of any published AI receptionist plan we compared, with Spanish included and setup that takes little more than pointing it at your website. Most businesses that want it to book appointments should budget for Scale at $149, which is still cheap for 1,000 minutes. Ask for the overage rate before you rely on it in a busy month. Full rankings: best AI receptionists.