Best My AI Front Desk Alternatives of 2026
Seven AI receptionists to consider instead of My AI Front Desk (Frontdesk), ranked on refund and trial terms, support record, channels and price at the same volume.
By , research by the BestBots team ยท Updated Oct 19, 2026
Fact checked against each company's published pricing, documentation and verified user ratings. How we score
Rosie is the best My AI Front Desk alternative for businesses that mainly need calls answered: it costs less at every volume, $149 for 1,000 minutes, and runs month to month with a 7 day trial. If refunds are your worry, Nextiva XBert has a 30 day money back guarantee. Dialzara is the budget pick with SMS and chat included.
Our top picks
Why people look for My AI Front Desk alternatives
My AI Front Desk, now branded Frontdesk, packs voice, chat, SMS, email, forms and a CRM into one $99 plan with 20+ languages. Buyers leave for reasons that show up in its reviews and terms:
- Refunds. Its terms say refunds are generally not provided; several Trustpilot reviewers say refunds were refused, one on $1,428 paid upfront.
- Support. Reviewers describe waits of days and, in one October 2026 review, no human support at all.
- Billing after cancellation, reported by at least one reviewer.
- One plan. Light users pay for chat, SMS and email they may not need.
- Voice cost at volume. 1,000 minutes is about $289, nearly double Rosie.
If those do not affect you, read the My AI Front Desk review and My AI Front Desk pricing first.
How to choose
- Voice is all you need: Rosie, Goodcall or Upfirst.
- You want a refund safety net: Nextiva XBert, or Smith.ai's free plan.
- SMS and chat matter: Dialzara or Nextiva XBert.
- Many languages: Upfirst or RingCentral.
- A human behind the AI: Smith.ai.
Our picks, in detail
- Starting price
- $49 per month
- Minutes or calls included
- 250, 1,000 or 2,000 minutes
- Languages
- English and Spanish
- Free trial
- 7 days, no credit card
Rosie is cheaper on voice at every volume: $49 for 250 minutes and $149 for 1,000, against about $289 for 1,000 minutes on My AI Front Desk. It is month to month with a 7 day trial and no credit card, speaks English and Spanish, and includes a website chat widget, recordings, transcripts and native mobile apps.
Pros
- $49 for 250 minutes is the lowest cost per included minute on a published plan in this group
- English and Spanish on every plan
- Trains itself from your website and Google Business Profile
- Can run for after hours or overflow only through conditional call forwarding
- Native iOS and Android apps
Cons
- Calendar booking and live transfers need the $149 Scale plan
- No published overage rate, so you cannot model a busy month
- Only Google Calendar and Calendly natively; CRMs go through Zapier
- Thin review record: 3.5 on the App Store from 11 ratings and no Trustpilot reviews
Skip it if you need SMS, email and a CRM in one plan, or languages beyond English and Spanish.
- Starting price
- $99 per month
- Minutes or calls included
- 100 interactions (calls, texts, chats)
- Languages
- Not published
- Free trial
- 30 day money back guarantee, no credit card required
Nextiva's XBert AI Receptionist comes with a 30 day money back guarantee and no credit card to start, the clearest exit in this group for buyers burned by refund disputes. $99 covers 100 interactions across calls, texts and chat, then $0.99 each, and it books into Google Calendar, Calendly, Cal.com and Zoho. Nextiva holds 4.5 on Trustpilot from 8,704 reviews.
Pros
- $99 for 100 interactions covers calls, texts and web chat in one bucket
- Calls under 30 seconds do not count as interactions
- 30 day money back guarantee and no long term contract
- Says it is SOC 2 certified and HIPAA compliant
- Nextiva carries 4.5 on Trustpilot from 8,704 reviews
Cons
- Supported languages are not published
- ServiceTitan, Salesforce and HubSpot are request based integrations (2 to 4 days)
- No staffed human backup
- Trustpilot reviewers describe confusing onboarding and long hold times
Skip it if at volume; 500 interactions cost about $495.
- Starting price
- $29 per month
- Minutes or calls included
- 60 to 1,000 minutes
- Languages
- English and Spanish on every plan; features page lists 10+ languages
- Free trial
- 7 days
Dialzara includes an AI SMS agent and 100 website chat sessions free with any voice plan, from $29 for 60 minutes or $99 for 220, with English and Spanish and booking. Its Trustpilot reviews, 4.2 from 20, single out its support team, the area where My AI Front Desk draws the most complaints.
Pros
- $29 entry plan is the lowest monthly price in this group
- AI SMS agent and website chat included free with any voice plan
- English and Spanish, booking and lead qualification on every plan
- Trustpilot 4.2 from 20 reviews, mostly praising support
- No setup fees or contracts
Cons
- 60 minutes on Lite runs out fast; 200 minutes costs about $96
- No annual discount: yearly billing is 12 times the monthly price
- Native CRM integrations are not named; most CRMs go through Zapier, Make or webhooks
- No HIPAA statement; regulated setups are on request
Skip it if above about 250 minutes; My AI Front Desk is cheaper at 500 and 1,000 minutes.
- Starting price
- $79 per month
- Minutes or calls included
- 100 to 2,000 unique callers, unlimited minutes
- Languages
- English only ("English, today" per Goodcall)
- Free trial
- Free demo agent; pay when you connect a number
Goodcall never charges for minutes and counts each caller once a month, so $129 covers 500 unique callers of any length. It books, transfers to up to three people in order, and its Gabi builder runs practice calls before launch.
Pros
- Never meters minutes, so a nine minute booking costs the same as a 30 second call
- Repeat callers in the same month count once; spam and wrong numbers do not count
- Growth plan covers 500 unique callers for $129, the lowest cost at that volume in this group
- Every call recorded and transcribed, and Gabi runs practice calls before you go live
- Began inside Google in 2017 (CallJoy, Area 120) and says it is SOC 2 and HIPAA compliant
Cons
- Answers in English only, per its own How it works page
- Short native integration list: HighLevel, Google Calendar, Google Sheets and Zapier
- Its Trustpilot page has only 5 reviews, all 1 star, citing billing after cancellation and unannounced price increases
- Unique caller billing makes side by side comparison with per call tools harder
Skip it if you need multiple languages or chat and SMS; Goodcall is English only voice.
- Starting price
- $24.95 per month
- Minutes or calls included
- 30 to 600 calls depending on plan
- Languages
- 35+ languages with automatic switching
- Free trial
- 14 days
Upfirst lists 35+ languages with automatic switching, close to My AI Front Desk's 20+, and bills per call of any length from $24.95 for 30 calls to $299 for 600. Spam and calls under 15 seconds are free, it books into Clio, Calendly, Google, Outlook, Acuity and Square, and it offers a 14 day trial.
Pros
- Lowest entry price among per call receptionists at $24.95 for 30 calls
- Spam, sub 15 second and silent calls are not billed
- Calendar booking on every plan, including Clio, Calendly, Acuity and Square
- 35+ languages with automatic switching when the caller changes language
- 14 day free trial and 20% off for annual billing
Cons
- No review listing with 10 or more reviews that we could find, so less public proof than Smith.ai
- No staffed human backup; transfers go to your own phones
- HIPAA BAAs only on custom plans above 600 calls
- Native CRM list is short beyond Clio; most CRMs go through Zapier
Skip it if you want a built in CRM, chat and SMS in the same plan.
- Starting price
- $0 per month
- Minutes or calls included
- 25 calls free; 75 to 500 calls on paid tiers
- Languages
- English and Spanish
- Free trial
- Free plan with 25 calls per month
Smith.ai's free plan covers 25 real calls, so you can prove it works before paying, and its live North America based receptionists can take calls the AI should not. It integrates natively with Clio, HubSpot, Salesforce and Calendly and holds 4.3 on Trustpilot from 375 reviews.
Pros
- Free plan with 25 real calls a month, so you can run it on live traffic before paying
- Escalation to live North America based receptionists when the AI should not handle a call
- Native Clio, HubSpot and Salesforce integrations, plus Zapier and Make
- Spam calls from a list of 20 million+ known numbers are filtered and not billed
- Recording, transcription, summaries and lead qualification on every plan
Cons
- Per call rates of $1.60 to $3.00 are two to four times what Upfirst charges at similar volume
- Live agent calls cost extra per call, and that rate is not on the AI pricing page
- Volumes above 500 calls are quote only
- Six month term plans are non refundable, and Trustpilot reviewers describe disputes over exactly that
Skip it if on price at volume, and read the terms on its six month plans, which are non refundable.
- Starting price
- $49 per month
- Minutes or calls included
- 100 minutes
- Languages
- English, Spanish, French, Italian, German, Portuguese, with mid call switching
- Free trial
- 14 days
RingCentral's AI Receptionist runs on a major business phone platform, starts at $49 for 100 minutes with a 14 day trial, speaks six languages with mid call switching and syncs natively to Salesforce, HubSpot and Zoho.
Pros
- Six languages with switching mid conversation
- Books and reschedules in Google and Outlook calendars
- Native Salesforce, HubSpot and Zoho integrations
- States customer data is not used to train its AI models; HITRUST certified
- 14 day free trial, and $10 cheaper per month for RingEX customers
Cons
- Only 100 minutes included, then $0.50 per minute, so 500 minutes costs $249
- Extra minute bundle prices are not published
- RingCentral scores 1.7 on Trustpilot from 2,013 reviews, with complaints about cancellation and billing
- No staffed human backup
Skip it if for high minute volume; extra minutes cost $0.50 each.
Price comparison at a glance
Bills at 500 minutes a month (about 167 calls at 3 minutes), cheapest published plan, October 2026.
| Service | Billing | Entry price | 500 minutes or about 167 calls | Trial or guarantee |
|---|---|---|---|---|
| My AI Front Desk | Minute via credits | $99 for 200 minutes | about $169 | 7 days; refunds generally not provided |
| Rosie | Minute | $49 for 250 minutes | $149 | 7 days, no credit card |
| Nextiva XBert | Interaction | $99 for 100 | about $165 | 30 day money back |
| Dialzara | Minute | $29 for 60 minutes | $199 | 7 days |
| Goodcall | Unique caller | $79 for 100 callers | about $88 to $129 | Free demo agent |
| Upfirst | Call | $24.95 for 30 calls | $136.95 | 14 days |
| Smith.ai | Call | Free for 25 calls | about $309 | Free plan |
| RingCentral AI Receptionist | Minute | $49 for 100 minutes | $249 | 14 days |
At this volume My AI Front Desk is competitive on price; the case for switching rests on trial and refund terms, support and whether you use its extra channels. All tracked rates are on the AI Price Index, and the calculator handles your own volume.
Who should stay on My AI Front Desk
Stay if you run a property management company on Yardi, AppFolio, Buildium, RealPage or Entrata, or a therapy practice on SimplePractice, TherapyNotes, Jane or CentralReach, and you use the chat, SMS and CRM. No rival here matches that mix at $99. Pay monthly until you are sure. Compare directly in Rosie vs My AI Front Desk and Goodcall vs My AI Front Desk.
How we picked
We started from My AI Front Desk's published plan, terms and Trustpilot record, then ranked the AI receptionists in our database on trial and refund terms, support record, channels, languages, price at the same volume and verified ratings. Every price comes from the vendor's pricing page, checked in October 2026. Nobody paid for placement. See how we score.
Frequently asked questions
What is the best alternative to My AI Front Desk?
Rosie for most businesses that mainly need calls answered, at $49 for 250 minutes or $149 for 1,000. Nextiva XBert is the pick if refund terms worry you, since it offers a 30 day money back guarantee, and Dialzara if you want SMS and chat bundled cheaply.
Why do people leave My AI Front Desk?
The recurring reasons on Trustpilot are refused refunds, billing after cancellation and slow or absent support. Its terms of service say refunds are generally not provided, and the company had not replied to negative reviews when we checked in October 2026.
Which alternative offers a money back guarantee?
Nextiva XBert lists a 30 day money back guarantee. Smith.ai's live receptionist plans have a 30 day money back guarantee up to $1,000, and its AI plan has a free tier with 25 calls.
Is Rosie cheaper than My AI Front Desk?
Yes on voice. Rosie is $49 for 250 minutes and $149 for 1,000; My AI Front Desk is $99 for 200 and about $289 for 1,000. My AI Front Desk includes more channels, such as SMS, email drafts and a CRM.
Which alternative supports the most languages?
Upfirst lists 35+ languages. RingCentral speaks six with mid call switching. Rosie, Dialzara and Smith.ai cover English and Spanish.
Is there an alternative with property management integrations?
Few. My AI Front Desk's Yardi, AppFolio, Buildium, RealPage and Entrata integrations are rare in this category. Upfirst and Rosie can connect through Zapier or API actions; see our AI receptionist for property management guide.