Otter.ai Pricing 2026: Basic, Pro, Business and Enterprise Explained
Every Otter plan, what the minute, conversation and concurrency caps mean in practice, and what a team really pays.
By , research by the BestBots team · Updated Oct 19, 2026
Fact checked against each company's published pricing, documentation and verified user ratings. How we score
Otter.ai costs $0 on Basic, $16.99 a user a month for Pro ($8.33 on annual billing), $30 a user for Business ($19.99 annual) and a custom quote for Enterprise, as listed in October 2026. Annual billing cuts Pro by 51%. The limits that decide your plan are minutes per month, minutes per conversation and how many meetings you can record at once.
- Starting price
- $16.99 per user per month
- Pricing model
- per seat
- Free plan
- Yes
- Free trial
- None listed
- Free plan limit
- 300 minutes per month, 30 minutes per conversation, last 25 conversations
- Paid from
- $16.99 per user per month, or $8.33 billed annually
- Platforms
- Zoom, Microsoft Teams, Google Meet; bot free capture on Mac and Windows desktop
- Languages
- English, Spanish, French, German, Japanese, Chinese
- CRM sync
- Salesforce, HubSpot and Zapier from Pro
- Storage
- 25 most recent conversations free, unlimited on Pro
All Otter.ai plans
| Plan | Monthly | Annual | Minutes a month | Per conversation | Imports | Concurrent meetings | AI chat queries |
|---|---|---|---|---|---|---|---|
| Basic | $0 | $0 | 300 | 30 minutes | 3 lifetime | 1 | 20 (3 per conversation) |
| Pro | $16.99 | $8.33 | 1,200 | 90 minutes | 10 a month | 2 | 50 |
| Business | $30 | $19.99 | Unlimited | 4 hours | Unlimited | 3 | 200 |
| Enterprise | Quote | Quote | Unlimited | 4 hours | Unlimited | Unlimited | Unlimited workflows |
Prices are per user per month, from otter.ai/pricing in October 2026.
What else each tier adds. Pro adds unlimited storage, Salesforce, HubSpot and Zapier, and custom vocabulary of 100 names and 100 terms. Business adds activity logs, usage analytics and larger team vocabularies (800 names and 800 terms). Enterprise adds SSO, SCIM, domain capture, the Otter API and webhooks, a HIPAA add on and a customer success program.
What the limits mean in practice
300 minutes on Basic is 5 hours a month, about one hour long meeting a week. The 30 minute cap per conversation matters more: most meetings run 45 to 60 minutes, so Basic cuts off the second half.
1,200 minutes on Pro is 20 hours a month. Someone with two one hour meetings every working day (about 40 hours a month) will run out halfway through the month.
90 minutes per meeting on Pro stops workshops, board meetings and long interviews. Business allows 4 hours.
Concurrent meetings decide whether Otter can record two calls at the same time, for example when you are double booked or sending the agent to a meeting you cannot attend.
AI chat queries are per user per month. 50 on Pro is enough for occasional questions, not for using chat as your main way to review meetings.
Annual vs monthly
| Plan | Monthly billing, 12 months | Annual billing | You save |
|---|---|---|---|
| Pro | $203.88 | $99.96 | $103.92 (51%) |
| Business | $360 | $239.88 | $120.12 (33%) |
The annual Pro discount is the deepest in the category. If you are sure you will use Otter for a year, there is no reason to pay monthly.
Worked examples
Student. The .edu discount makes Pro $79.99 a year ($6.67 a month), or $13.59 monthly. That is the cheapest serious transcription plan available to students among the major tools.
Solo consultant, 25 hours of meetings a month. Pro's 1,200 minutes (20 hours) is not enough, so the real choice is Business at $239.88 a year. Fireflies Pro at $120 a year has no transcription cap, and Fathom's free plan has none either.
Team of 10, mostly short meetings. Pro annual is $999.60 a year. Fireflies Pro annual is $1,200; Fathom Team annual is $1,800.
Team of 10 that needs no caps. Business annual is $2,398.80 a year. Fireflies Business annual is $2,280, with conversation intelligence included.
Hidden costs and catches
- HIPAA is not self serve. It is an Enterprise add on with no published price.
- API access is Enterprise only. If you want transcripts in your own systems on Pro, you are limited to Zapier.
- Languages. Six transcription languages on every plan: English, Spanish, French, German, Japanese and Chinese. Paying more does not add languages.
- Renewals. Trustpilot reviewers frequently report charges they did not expect at renewal or after a trial. Set a reminder before the renewal date.
How Otter compares on price
| Tool | Cheapest paid seat, monthly | Annual | Free plan |
|---|---|---|---|
| Otter.ai Pro | $16.99 | $8.33 | 300 minutes a month |
| Fireflies.ai Pro | $18 | $10 | Unlimited transcription, 400 minutes storage per team |
| Fathom Premium | $20 | $16 | Unlimited recordings |
| Granola Business | $14 | No annual option | No daily limit, 30 day history |
| Read AI Pro | $19.75 | $15 | 5 meetings a month |
| Krisp Core | $16 | $8 | 7 day trial |
On annual billing, only Krisp Core ($8, no free plan) is cheaper than Otter Pro. On monthly billing, Granola ($14) and Krisp ($16) are cheaper. See every meeting assistant's per seat price in the AI Price Index.
Is Otter worth the price
At $8.33 a month on annual billing, Otter Pro is fair value for English speaking users who want a live transcript and stay under 20 hours of meetings a month. Above that, Business at $19.99 costs about double Fireflies Pro, and Fathom gives unlimited recordings for free. Read our full Otter.ai review for features and the 2026 privacy lawsuit, or the Otter alternatives ranking if the caps do not fit.
Otter.ai plans and pricing
| Plan | Price | What you get |
|---|---|---|
| Basic | $0 | 300 transcription minutes per month, 30 minutes per conversation, 3 lifetime file imports, 25 most recent conversations, 1 concurrent meeting |
| Pro | $16.99 per user per month ($8.33 annual) | 1,200 minutes per month, 90 minutes per conversation, 10 imports per month, unlimited storage, Salesforce, HubSpot and Zapier, 2 concurrent meetings |
| Business | $30 per user per month ($19.99 annual) | Unlimited meetings and in app recordings, 4 hours per conversation, unlimited imports, 3 concurrent meetings |
| Enterprise | Custom | SSO, SCIM, domain capture, unlimited custom workflows, HIPAA add on |
Frequently asked questions
How much does Otter.ai cost per month?
Otter Pro is $16.99 per user per month on monthly billing, or $8.33 per user per month on annual billing ($99.96 a year). Business is $30 monthly or $19.99 annual. Basic is free.
Is Otter Pro worth it over the free plan?
If you meet more than a few hours a month, yes. Basic gives you 300 minutes a month and cuts every conversation off at 30 minutes. Pro gives 1,200 minutes, 90 minutes per meeting, unlimited storage and CRM integrations for $8.33 a month on annual billing.
What is the difference between Otter Pro and Business?
Business removes the monthly minute cap, raises the per meeting limit from 90 minutes to 4 hours, allows unlimited file imports, three concurrent meetings and 200 AI chat queries per user, and adds admin features like activity logs and usage analytics.
Does Otter offer a student discount?
Yes, 20% off Pro for .edu email addresses: $79.99 a year ($6.67 a month) or $13.59 a month on monthly billing.
Is Otter HIPAA compliant?
Only on Enterprise, where HIPAA compliance is an add on. Basic, Pro and Business do not include HIPAA.
Is Otter cheaper than Fireflies?
On annual billing, slightly: Otter Pro is $8.33 a user against Fireflies Pro at $10. On monthly billing Fireflies Pro ($18) is a little more than Otter Pro ($16.99). Fireflies has no minute cap on Pro, so for heavy users it can be the better value.