Best AI Receptionists for Home Services of 2026
Nine AI receptionists and AI CSRs ranked for contractors and home service companies, with a field service software fit table, after hours routing, lead source coverage and cost at 250 and 750 calls a month.
By , research by the BestBots team ยท Updated Oct 19, 2026
Fact checked against each company's published pricing, documentation and verified user ratings. How we score
Sameday AI is the best AI receptionist for most home service businesses. It books into ServiceTitan, Housecall Pro, FieldRoutes, Service Fusion and MaidCentral and answers Google LSA, Angi and Thumbtack leads, from $449 for 500 minutes. Avoca is the best alternative for shops with a CSR team that want human backup and emergency routing, priced by quote.
Our top picks
We compared nine AI receptionists and AI CSRs in October 2026 for contractors across the trades, from HVAC and roofing to pest control, lawn care and cleaning. For most, the deciding factor is the field service software you already run. Prices and integrations come from each vendor's own pages; scoring is on how we score.
How to choose
- Your software decides the shortlist. Jobs that land in ServiceTitan, Housecall Pro or Jobber save your office an hour a day. Use the fit table below.
- Your trade decides the emergencies. No heat for HVAC, a burst pipe for plumbing, a burning smell for electrical, an active leak for roofing. Lawn care and cleaning have few true emergencies.
- Your lead sources decide speed. If you buy Google LSA, Angi or Thumbtack leads, the first company to answer usually wins.
- Your volume decides the billing model. Per caller and per call plans stay flat when calls run long. Per minute bundles are cheaper only when calls are short.
- Your team decides the handoff. A CSR to take escalations, or your cell?
Our picks, in detail
- Starting price
- $449 per month
- Minutes or calls included
- 500 or 1,000 minutes
- CRM integrations
- ServiceTitan, Housecall Pro, FieldRoutes, AccuLynx, JobNimbus, MaidCentral, Service Fusion
- Live agent backup
- Your own team can take or hand calls back to the AI
Sameday lists the widest field service coverage in this group: ServiceTitan (certified app), Housecall Pro, FieldRoutes, Service Fusion, MaidCentral, AccuLynx and JobNimbus. It also answers Google Local Services, Angi, Thumbtack and Facebook leads, and plans include unlimited users from $449 for 500 minutes.
Pros
- Certified ServiceTitan app and official FieldRoutes partner
- Books directly into the field service software trades already run
- Also answers leads from Thumbtack, Google Local Services, Angi and Facebook
- Unlimited users and 3 locations on the entry plan
- Nearly 2,000 service businesses and 4M+ AI answered calls, per Sameday
Cons
- $449 entry price is among the highest in this group
- No published overage, trial or contract terms
- Multilingual voices only on Enterprise
- No public review listing with 10+ reviews found; no SOC 2 or HIPAA claim found
Skip it if you take fewer than about 150 calls a month or need to know your overage rate; neither overage nor contract terms are published.
- Starting price
- Quote only
- Minutes or calls included
- Not published, quote only
- CRM integrations
- ServiceTitan, Housecall Pro, FieldRoutes, Google Local Services Ads
- Live agent backup
- Yes, Human in the Loop team of Avoca trained CSRs in North America
Avoca answers calls, texts and chats 24/7, routes emergency keywords to on call techs and hands the 15 to 20 percent of calls the AI escalates to North America based CSRs, per Avoca. It books into ServiceTitan (certified app), Housecall Pro and FieldRoutes and runs Google LSA and call scoring on the same platform.
Pros
- Certified ServiceTitan app, plus Housecall Pro and FieldRoutes booking
- Flags emergency keywords and routes urgent calls to on call technicians
- Human in the Loop CSRs in North America take the 15 to 20 percent of calls the AI escalates, per Avoca
- Pulls caller history (past jobs, equipment, membership) before the caller speaks
- SOC 2 Type 2, 1,000+ service business customers and a $1B valuation after its April 2026 Series B
Cons
- No published pricing, demo required
- No public review listing with 10+ reviews found
- Built for established trade shops, not solo operators
- Jobber is not listed as a booking integration
Skip it if you are a small crew or want a price before a demo; Avoca is quote only and aimed at shops with an existing CSR team.
- Starting price
- $29 per month
- Minutes or calls included
- 30 conversations per billing cycle (unlimited on Plus)
- CRM integrations
- Jobber only
- Live agent backup
- No staffed agents; trigger words transfer the call or text you
If your business runs on Jobber, the AI Receptionist is a $29 a month add on that books visits into your schedule, handles several calls and texts at once and escalates custom emergency keywords by transfer or text. Setup is a toggle in Jobber that uses your existing availability.
Pros
- Lowest add on price for native field service booking: $29 per month for 30 conversations
- Writes visits, requests, tasks and client notes straight into Jobber
- Custom emergency keywords trigger a transfer or text alert
- Spam and no conversation calls are not billed
- Unlimited usage included on the Plus plan
Cons
- Only works if you run Jobber and use a Jobber phone number (US, Canada, UK)
- Caller languages not published
- At 30 conversations you pay $0.79 each or it pauses to message taking
- Jobber headline prices are first year promos; list prices are higher
Skip it if you use any other field service software; it only works inside Jobber and no call limit is published.
- Starting price
- $99 per month
- Minutes or calls included
- 100 interactions (calls, texts, chats)
- CRM integrations
- Housecall Pro and Zoho live; 20+ on request in 2 to 4 days at no cost, including ServiceTitan, Salesforce, HubSpot, Pipedrive and GoHighLevel
- Live agent backup
- No staffed agents; smart handoff to your team
Nextiva XBert costs $99 for 100 interactions across calls, texts and chat, with a 30 day money back guarantee and a live Housecall Pro integration. ServiceTitan, HubSpot and GoHighLevel connect on request in 2 to 4 days, and Nextiva has 4.5 on Trustpilot from 8,704 reviews.
Pros
- $99 for 100 interactions covers calls, texts and web chat in one bucket
- Calls under 30 seconds do not count as interactions
- 30 day money back guarantee and no long term contract
- Says it is SOC 2 certified and HIPAA compliant
- Nextiva carries 4.5 on Trustpilot from 8,704 reviews
Cons
- Supported languages are not published
- ServiceTitan, Salesforce and HubSpot are request based integrations (2 to 4 days)
- No staffed human backup
- Trustpilot reviewers describe confusing onboarding and long hold times
Skip it if you run high volume; at $0.99 per extra interaction, 750 calls costs about $742.50.
- Starting price
- Quote only
- Minutes or calls included
- Not published
- CRM integrations
- Housecall Pro only
- Live agent backup
- Transfers to your number, or to an HCP Assist rep (separate subscription for booking)
CSR AI lives inside Housecall Pro, so jobs book into your schedule with your hours, scripts and escalation rules and no extra integration. CSR AI chat and other AI features come on all Housecall Pro plans.
Pros
- Books jobs and estimates directly in Housecall Pro using real technician availability
- Emergency handling always on, with separate after hours on call number
- Dashboard tracks bookings, conversion rate and revenue from AI booked jobs
- CSR AI website chat included on all plans
Cons
- Call answering price is not published
- Only works inside Housecall Pro
- English only; Spanish and text answering listed as coming soon
- Housecall Pro scores 2.8 on Trustpilot from 695 reviews, citing support and billing
Skip it if you want a published price; 24/7 call answering is sold separately at an unlisted price, and Housecall Pro has 2.9 on Trustpilot from 694 reviews.
- Starting price
- $0 per month
- Minutes or calls included
- 25 calls free; 75 to 500 calls on paid tiers
- CRM integrations
- Clio Grow, Clio Manage, HubSpot, Salesforce, plus Zapier and Make
- Live agent backup
- Yes, North America based receptionists as a per call add on
Smith.ai is the only general AI receptionist here that can escalate to live North America based receptionists, which helps with angry customers and billing disputes. It answers in English and Spanish, filters known spam and connects natively to HubSpot and Salesforce.
Pros
- Free plan with 25 real calls a month, so you can run it on live traffic before paying
- Escalation to live North America based receptionists when the AI should not handle a call
- Native Clio, HubSpot and Salesforce integrations, plus Zapier and Make
- Spam calls from a list of 20 million+ known numbers are filtered and not billed
- Recording, transcription, summaries and lead qualification on every plan
Cons
- Per call rates of $1.60 to $3.00 are two to four times what Upfirst charges at similar volume
- Live agent calls cost extra per call, and that rate is not on the AI pricing page
- Volumes above 500 calls are quote only
- Six month term plans are non refundable, and Trustpilot reviewers describe disputes over exactly that
Skip it if you need booking into field service software or a low cost per call; 250 calls runs about $500.
- Starting price
- $79 per month
- Minutes or calls included
- 100 to 2,000 unique callers, unlimited minutes
- CRM integrations
- HighLevel, Google Calendar, Google Sheets, Zapier, plus any API or MCP server as an external tool
- Live agent backup
- No staffed agents; transfers to your team, up to three attempts, then takes a message
Goodcall bills per unique caller and never meters minutes, so 750 calls from 750 different customers costs about $194 and repeat callers cost nothing extra. It lists HighLevel and Google Business Profile integrations, common for home service marketing.
Pros
- Never meters minutes, so a nine minute booking costs the same as a 30 second call
- Repeat callers in the same month count once; spam and wrong numbers do not count
- Growth plan covers 500 unique callers for $129, the lowest cost at that volume in this group
- Every call recorded and transcribed, and Gabi runs practice calls before you go live
- Began inside Google in 2017 (CallJoy, Area 120) and says it is SOC 2 and HIPAA compliant
Cons
- Answers in English only, per its own How it works page
- Short native integration list: HighLevel, Google Calendar, Google Sheets and Zapier
- Its Trustpilot page has only 5 reviews, all 1 star, citing billing after cancellation and unannounced price increases
- Unique caller billing makes side by side comparison with per call tools harder
Skip it if you need field service booking or a strong review record; its Trustpilot page has 5 reviews, all negative.
- Starting price
- $49 per month
- Minutes or calls included
- 250, 1,000 or 2,000 minutes
- CRM integrations
- Zapier (1,000+ apps)
- Live agent backup
- No staffed agents; warm and live transfers to your team on Scale and up
Rosie's $149 Scale plan covers 1,000 minutes with Google Calendar and Calendly booking and live transfers, and it can pick up only after hours or when you miss a call. It answers in English and Spanish and trains itself from your website and Google Business Profile.
Pros
- $49 for 250 minutes is the lowest cost per included minute on a published plan in this group
- English and Spanish on every plan
- Trains itself from your website and Google Business Profile
- Can run for after hours or overflow only through conditional call forwarding
- Native iOS and Android apps
Cons
- Calendar booking and live transfers need the $149 Scale plan
- No published overage rate, so you cannot model a busy month
- Only Google Calendar and Calendly natively; CRMs go through Zapier
- Thin review record: 3.5 on the App Store from 11 ratings and no Trustpilot reviews
Skip it if you need booking into field service software or a published rate past your minutes.
- Starting price
- $24.95 per month
- Minutes or calls included
- 30 to 600 calls depending on plan
- CRM integrations
- Clio, Zapier and custom API actions
- Live agent backup
- No staffed agents; warm transfers to your own team with caller context
Upfirst is $159.95 for 300 calls and $299 for 600, with spam and sub 15 second calls not billed. It books into Google Calendar, Outlook, Calendly, Acuity and Square on every plan and speaks 35+ languages.
Pros
- Lowest entry price among per call receptionists at $24.95 for 30 calls
- Spam, sub 15 second and silent calls are not billed
- Calendar booking on every plan, including Clio, Calendly, Acuity and Square
- 35+ languages with automatic switching when the caller changes language
- 14 day free trial and 20% off for annual billing
Cons
- No review listing with 10 or more reviews that we could find, so less public proof than Smith.ai
- No staffed human backup; transfers go to your own phones
- HIPAA BAAs only on custom plans above 600 calls
- Native CRM list is short beyond Clio; most CRMs go through Zapier
Skip it if jobs must land in ServiceTitan, Housecall Pro or Jobber, or you want a long public review record.
Field service software fit
This table lists only what each vendor's own pages name. "Not listed" means we found no mention, not that it cannot be connected through Zapier or an API.
| Tool | ServiceTitan | Housecall Pro | Jobber | FieldRoutes | Other listed |
|---|---|---|---|---|---|
| Sameday AI | Yes, certified app | Yes | Not listed | Yes | Service Fusion, MaidCentral, AccuLynx, JobNimbus |
| Avoca | Yes, certified app | Yes | Not listed | Yes | Google Local Services Ads |
| Jobber AI Receptionist | Not listed | Not listed | Yes, native | Not listed | None |
| Nextiva XBert | On request | Yes, live | Not listed | Not listed | Zoho; HubSpot, Salesforce, GoHighLevel on request |
| Housecall Pro CSR AI | Not listed | Yes, native | Not listed | Not listed | None |
| Smith.ai | Not listed | Not listed | Not listed | Not listed | HubSpot, Salesforce, Zapier, Make |
| Goodcall | Not listed | Not listed | Not listed | Not listed | HighLevel, Google Calendar, Zapier |
| Rosie | Not listed | Not listed | Not listed | Not listed | Google Calendar, Calendly, Zapier |
| Upfirst | Not listed | Not listed | Not listed | Not listed | Google Calendar, Outlook, Calendly, Acuity, Square, Zapier |
ServiceTitan shops have two certified choices, Sameday AI and Avoca. Housecall Pro shops have four. Jobber shops have one, since no other record names Jobber. Pest control and lawn care on FieldRoutes: Sameday AI or Avoca. Cleaning on MaidCentral: Sameday AI.
After hours and emergency routing
Most calls after 6pm are routine: a quote, a reschedule, a service area question. A few need a tech tonight. Write the list for your trade and a path for each.
What the records list:
- Avoca flags emergency keywords, routes them to on call technicians and has human CSRs as a backup.
- Jobber AI Receptionist lets you set custom keywords that trigger a transfer or text alert.
- Smith.ai can escalate to live receptionists, billed per call as an add on.
- Sameday AI lets your team take calls or hand them back to the AI.
- Housecall Pro CSR AI supports custom escalation rules to your team.
- Nextiva, Goodcall, Rosie and Upfirst transfer calls to your numbers; Goodcall adds a backup number and Upfirst passes caller context on warm transfers.
For trade specific emergency scripts, see the HVAC page for no heat and gas smell calls, plumbers for burst pipes and after hours fees, electricians for sparking and outage calls, and roofing for storm surges and active leaks.
Lead sources
Paid leads lose value by the minute, because the homeowner usually contacts several companies at once.
- Google Local Services Ads: Sameday AI and Avoca both list LSA. Avoca sells it as part of its platform alongside call scoring.
- Thumbtack and Angi: Sameday AI lists both, plus Facebook leads.
- Google Business Profile: Goodcall lists a Google Business Profile integration, and Rosie trains itself from your profile.
- Website chat and texts: Avoca, Nextiva XBert and Jobber cover texts; Nextiva and Avoca also cover web chat. Rosie sells website texting as a $50 a month add on.
Tag where each caller found you, so transcripts show which lead source books jobs and which just rings.
What it costs
Assumptions: 250 calls a month and 750 calls a month at 3 minutes each (750 and 2,250 minutes). Each cell is the cheapest published plan that covers the volume on monthly billing, with overage at the listed rate. Goodcall assumes every caller is unique.
| Tool | Billing unit | 250 calls (750 min) | 750 calls (2,250 min) |
|---|---|---|---|
| Sameday AI | Per minute | $789 (Scale, 1,000 min) | Quote (Scale covers 1,000 min) |
| Avoca | Quote only | Quote only | Quote only |
| Jobber AI Receptionist | Add on | $29 plus your Jobber plan | $29 plus your Jobber plan |
| Nextiva XBert | Per interaction | $247.50 ($99 plus 150 at $0.99) | $742.50 ($99 plus 650 at $0.99) |
| Housecall Pro CSR AI | Quote only add on | Quote only, plus a plan from $79 | Quote only |
| Smith.ai | Per call | $500 (Pro 300) | $1,325 ($800 for 500 plus 250 at $2.10) |
| Goodcall | Per unique caller | $129 (Growth, 500) | $194 ($129 plus 250 at $0.26) |
| Rosie | Per minute | $149 (Scale, 1,000 min) | $299 covers 2,000 min; overage not published |
| Upfirst | Per call | $159.95 (Pro, 300 calls) | $404 ($299 plus 150 at $0.70) |
At 750 calls, Smith.ai's 1,000+ tier and Upfirst's 600+ custom plans may come in lower on a quote. Jobber needs a Jobber plan from $21 a month billed annually, and no call limit is published. Housecall Pro plans are $79 to $329 a month billed monthly.
A full time human CSR at the BLS median of $18.27 an hour costs about $3,167 a month in wages and covers about 173 of the 720 hours in a month. Run your numbers in the cost calculator, check the AI Price Index, or see AI receptionist cost.
Red flags
- Integration claims you cannot see. If a vendor says it works with your software but its page does not list it, ask for a live demo booking into your account.
- On request integrations. Nextiva lists ServiceTitan on request in 2 to 4 days. Get the timeline in writing before you pay.
- Quote only with no terms. Avoca and Housecall Pro CSR AI publish no price; Sameday and Avoca publish no contract terms.
- Platform lock in. Jobber AI Receptionist and Housecall Pro CSR AI stop working if you switch software.
- Weak review records. Housecall Pro has 2.9 on Trustpilot from 694 reviews; Goodcall's 5 reviews are all negative; Avoca, Sameday, Rosie and Upfirst had no listing with 10 or more.
- No emergency path in the demo. Make every vendor show your worst call, not their best one.
How we picked
Published facts only: pricing, product, integration and review pages. No test calls, so voice quality is not graded. Factor weights are value 25%, features 25%, trust 20%, ease 15% and integrations 15%, per how we score.
The order is editorial on fit for home service companies across trades: field service software coverage, emergency routing, lead source coverage, published price at 250 and 750 calls, and human backup. Ruby and My AI Front Desk were left off this page; Ruby is live staff at a much higher per minute cost and My AI Front Desk lists no field service platform. Both appear on the roofing page and in best AI receptionists.
Frequently asked questions
What is the best AI receptionist for home service businesses?
Sameday AI is the best fit for most, because it books into ServiceTitan, Housecall Pro, FieldRoutes, Service Fusion and MaidCentral and answers LSA, Angi and Thumbtack leads. Avoca is the pick for shops with a CSR team that want human backup. Small crews on Jobber should use Jobber's $29 add on.
What is an AI CSR for home services?
An AI CSR answers calls and texts like a customer service rep: it books jobs into your field service software, answers pricing and service area questions and routes emergencies. Avoca, Sameday AI, Jobber AI Receptionist and Housecall Pro CSR AI are built this way. General AI receptionists take messages or book into a calendar.
How much does an AI answering service cost for contractors?
As listed in October 2026, about $129 to $789 a month for 250 calls, and $194 to $1,325 or a quote for 750 calls. The spread comes from billing: per unique caller (Goodcall) is cheapest at volume, per minute bundles (Sameday) cost the most. A human CSR at the BLS median wage costs about $3,167 a month full time.
Which AI receptionists work with ServiceTitan, Housecall Pro and Jobber?
ServiceTitan: Sameday AI and Avoca (certified apps) and Nextiva XBert on request. Housecall Pro: Sameday AI, Avoca, Nextiva XBert and Housecall Pro CSR AI. Jobber: only Jobber AI Receptionist.
Can an AI receptionist answer Google Local Services Ads leads?
Sameday AI and Avoca both list Google Local Services. Sameday also lists Angi, Thumbtack and Facebook leads. Other tools answer any call that rings your number, including LSA calls, but do not list a direct LSA integration.
Is an AI receptionist worth it for a small contractor?
Usually, if you miss calls on jobs. A missed call on a booked job is lost revenue, and entry plans run $29 a month on Jobber, $49 on Rosie and $99 on Nextiva. Start with a trial or money back guarantee and count booked jobs in the first month.