Best AI Receptionists for Electricians of 2026
Eight AI receptionists ranked for electrical contractors on safety call handling, booking for panel upgrades, EV chargers and generators, commercial vs residential calls and cost at 200 and 500 calls a month.
By , research by the BestBots team ยท Updated Oct 19, 2026
Fact checked against each company's published pricing, documentation and verified user ratings. How we score
Sameday AI is the best AI receptionist for electrical contractors on ServiceTitan, Housecall Pro or Service Fusion, because it books jobs into that software; $789 covers 1,000 minutes. Avoca is the alternative if you want emergency keywords routed to your on call electrician with a human CSR team behind the AI, priced by quote.
Our top picks
We compared eight AI receptionists in October 2026 on what an electrical shop deals with: calls that are real safety hazards, high ticket installs that need a site visit, and a mix of homeowners and commercial clients. Every price and integration comes from each vendor's own pages. Scoring is on how we score.
How to choose
- Safety calls come first. Sparking outlet, burning smell, smoke from a panel, a downed line. Your AI must recognize these and never book them as routine.
- Installs need data, not just a time. Panel upgrades, EV chargers and generators need panel size, home age and site details before an estimator goes out.
- Know your software. ServiceTitan: Sameday AI or Avoca. Housecall Pro: add Nextiva XBert or CSR AI. Jobber: Jobber's add on. A calendar only shop: Upfirst, Rosie or Smith.ai.
- Split commercial from residential. A property manager with a dark parking lot is a different call from a homeowner with a dead outlet.
- Check the human path. Avoca and Smith.ai have staffed people. The others transfer to you.
Our picks, in detail
- Starting price
- $449 per month
- Appointment booking
- Yes, into ServiceTitan, Housecall Pro, FieldRoutes, Service Fusion and others
- CRM integrations
- ServiceTitan, Housecall Pro, FieldRoutes, AccuLynx, JobNimbus, MaidCentral, Service Fusion
- Free trial
- None listed
Sameday books jobs into ServiceTitan as a certified app and into Housecall Pro, FieldRoutes and Service Fusion, so a panel upgrade request lands on the board with the address and notes. Scale at $789 covers 1,000 minutes, about 330 three minute calls, with unlimited users and locations.
Pros
- Certified ServiceTitan app and official FieldRoutes partner
- Books directly into the field service software trades already run
- Also answers leads from Thumbtack, Google Local Services, Angi and Facebook
- Unlimited users and 3 locations on the entry plan
- Nearly 2,000 service businesses and 4M+ AI answered calls, per Sameday
Cons
- $449 entry price is among the highest in this group
- No published overage, trial or contract terms
- Multilingual voices only on Enterprise
- No public review listing with 10+ reviews found; no SOC 2 or HIPAA claim found
Skip it if you are a one or two truck shop; the $449 entry plan is the highest here and overage, trial and contract terms are not published.
- Starting price
- Quote only
- Appointment booking
- Yes, books jobs into ServiceTitan (certified app), Housecall Pro and FieldRoutes
- CRM integrations
- ServiceTitan, Housecall Pro, FieldRoutes, Google Local Services Ads
- Free trial
- None listed
Avoca flags emergency keywords such as burning smell or sparking and routes those calls to your on call electrician, with North America based CSRs taking the 15 to 20 percent of calls the AI escalates, per Avoca. It is a certified ServiceTitan app and also books into Housecall Pro and FieldRoutes.
Pros
- Certified ServiceTitan app, plus Housecall Pro and FieldRoutes booking
- Flags emergency keywords and routes urgent calls to on call technicians
- Human in the Loop CSRs in North America take the 15 to 20 percent of calls the AI escalates, per Avoca
- Pulls caller history (past jobs, equipment, membership) before the caller speaks
- SOC 2 Type 2, 1,000+ service business customers and a $1B valuation after its April 2026 Series B
Cons
- No published pricing, demo required
- No public review listing with 10+ reviews found
- Built for established trade shops, not solo operators
- Jobber is not listed as a booking integration
Skip it if you want a published price or run Jobber; Avoca is quote only and does not list Jobber.
- Starting price
- $29 per month
- Appointment booking
- Yes, books, reschedules and cancels visits in Jobber using Online Booking settings
- CRM integrations
- Jobber only
- Free trial
- 14 day Jobber trial with Grow features, no credit card
Jobber's AI Receptionist is a $29 a month add on that books visits into your Jobber schedule from your set availability. You choose the emergency keywords, such as sparks or no power, and those calls transfer or text you right away.
Pros
- Lowest add on price for native field service booking: $29 per month for 30 conversations
- Writes visits, requests, tasks and client notes straight into Jobber
- Custom emergency keywords trigger a transfer or text alert
- Spam and no conversation calls are not billed
- Unlimited usage included on the Plus plan
Cons
- Only works if you run Jobber and use a Jobber phone number (US, Canada, UK)
- Caller languages not published
- At 30 conversations you pay $0.79 each or it pauses to message taking
- Jobber headline prices are first year promos; list prices are higher
Skip it if you are not on Jobber, or if you need to know the included call limit, which Jobber does not publish.
- Starting price
- $99 per month
- Appointment booking
- Yes, Google Calendar, Calendly, Cal.com and Zoho
- CRM integrations
- Housecall Pro and Zoho live; 20+ on request in 2 to 4 days at no cost, including ServiceTitan, Salesforce, HubSpot, Pipedrive and GoHighLevel
- Free trial
- 30 day money back guarantee, no credit card required
Nextiva XBert is $99 for 100 interactions, then $0.99 each, so a 200 call month costs about $198 and calls under 30 seconds are not counted. Housecall Pro is a live integration and ServiceTitan is available on request in 2 to 4 days, with a 30 day money back guarantee.
Pros
- $99 for 100 interactions covers calls, texts and web chat in one bucket
- Calls under 30 seconds do not count as interactions
- 30 day money back guarantee and no long term contract
- Says it is SOC 2 certified and HIPAA compliant
- Nextiva carries 4.5 on Trustpilot from 8,704 reviews
Cons
- Supported languages are not published
- ServiceTitan, Salesforce and HubSpot are request based integrations (2 to 4 days)
- No staffed human backup
- Trustpilot reviewers describe confusing onboarding and long hold times
Skip it if you want a staffed human backup or a published language list; Nextiva lists neither.
- Starting price
- $24.95 per month
- Appointment booking
- Yes, Google Calendar, Outlook, Calendly, Acuity, Square and Clio
- CRM integrations
- Clio, Zapier and custom API actions
- Free trial
- 14 days
Upfirst's Pro plan is $159.95 for 300 calls and Scale is $299 for 600, the lowest published cost at both 200 and 500 calls in this list. Booking works on every plan, spam and calls under 15 seconds are not billed, and it speaks 35+ languages.
Pros
- Lowest entry price among per call receptionists at $24.95 for 30 calls
- Spam, sub 15 second and silent calls are not billed
- Calendar booking on every plan, including Clio, Calendly, Acuity and Square
- 35+ languages with automatic switching when the caller changes language
- 14 day free trial and 20% off for annual billing
Cons
- No review listing with 10 or more reviews that we could find, so less public proof than Smith.ai
- No staffed human backup; transfers go to your own phones
- HIPAA BAAs only on custom plans above 600 calls
- Native CRM list is short beyond Clio; most CRMs go through Zapier
Skip it if you need jobs written into ServiceTitan, Housecall Pro or Jobber, or a long review record; we found no listing with 10 or more reviews.
- Starting price
- $0 per month
- Appointment booking
- Yes, AI scheduling with Calendly and other calendars on all plans
- CRM integrations
- Clio Grow, Clio Manage, HubSpot, Salesforce, plus Zapier and Make
- Free trial
- Free plan with 25 calls per month
Smith.ai connects natively to HubSpot and Salesforce, which suits electrical contractors who track commercial bids in a sales CRM, and it can escalate calls to live North America based receptionists. It answers in English and Spanish and lists every per call rate up to 500 calls.
Pros
- Free plan with 25 real calls a month, so you can run it on live traffic before paying
- Escalation to live North America based receptionists when the AI should not handle a call
- Native Clio, HubSpot and Salesforce integrations, plus Zapier and Make
- Spam calls from a list of 20 million+ known numbers are filtered and not billed
- Recording, transcription, summaries and lead qualification on every plan
Cons
- Per call rates of $1.60 to $3.00 are two to four times what Upfirst charges at similar volume
- Live agent calls cost extra per call, and that rate is not on the AI pricing page
- Volumes above 500 calls are quote only
- Six month term plans are non refundable, and Trustpilot reviewers describe disputes over exactly that
Skip it if cost per call matters most; 200 calls runs about $385 where Upfirst costs $159.95.
- Starting price
- $49 per month
- Appointment booking
- Google Calendar and Calendly on Scale and up; text booking links on Professional
- CRM integrations
- Zapier (1,000+ apps)
- Free trial
- 7 days, no credit card
Rosie's $149 Scale plan includes 1,000 minutes, calendar booking with Google Calendar and Calendly, and live transfers, and it can answer only after hours or on overflow through conditional forwarding. English and Spanish are on every plan.
Pros
- $49 for 250 minutes is the lowest cost per included minute on a published plan in this group
- English and Spanish on every plan
- Trains itself from your website and Google Business Profile
- Can run for after hours or overflow only through conditional call forwarding
- Native iOS and Android apps
Cons
- Calendar booking and live transfers need the $149 Scale plan
- No published overage rate, so you cannot model a busy month
- Only Google Calendar and Calendly natively; CRMs go through Zapier
- Thin review record: 3.5 on the App Store from 11 ratings and no Trustpilot reviews
Skip it if you need field service software booking or a published overage rate.
- Starting price
- Quote only
- Appointment booking
- Yes, books jobs and estimates, reschedules and cancels in Housecall Pro
- CRM integrations
- Housecall Pro only
- Free trial
- 14 day Housecall Pro trial on MAX, no credit card
CSR AI schedules jobs in Housecall Pro based on your availability, with custom hours, scripts and escalation rules, so there is no outside vendor to connect. You can try Housecall Pro MAX for 14 days without a credit card.
Pros
- Books jobs and estimates directly in Housecall Pro using real technician availability
- Emergency handling always on, with separate after hours on call number
- Dashboard tracks bookings, conversion rate and revenue from AI booked jobs
- CSR AI website chat included on all plans
Cons
- Call answering price is not published
- Only works inside Housecall Pro
- English only; Spanish and text answering listed as coming soon
- Housecall Pro scores 2.8 on Trustpilot from 695 reviews, citing support and billing
Skip it if you want a known price; call answering is sold separately and not priced publicly, and Housecall Pro has 2.9 on Trustpilot from 694 reviews.
Safety and emergency calls
On electrical calls the caller may be in danger right now. Write a short safety script and make every vendor run it in the demo.
- Smoke, burning smell, sparking, scorched outlets. Tell the caller to leave the area and call 911 if there is smoke or fire, and to shut off the main breaker only if it is safe to reach. Then page the on call electrician.
- Downed or arcing power line. Stay at least 30 feet away, keep others away and call the utility and 911. This is not your call to run; the AI should say so and log it.
- Whole home outage. Ask whether neighbors are out too. If yes, it is likely the utility; give the outage line. If not, it may be the service or main panel, which is an urgent visit.
- Partial outage or a tripped breaker. Usually routine. Book the next slot unless the breaker keeps tripping with a burning smell.
Avoca lists emergency keyword detection and routing to on call technicians, backed by human CSRs. Jobber's add on lets you set custom keywords that trigger a transfer or text alert. Sameday, Nextiva, Upfirst, Smith.ai, Rosie and Housecall Pro CSR AI transfer or escalate calls to your team, but their pages do not list keyword based emergency routing, so confirm how a sparking panel call is handled before you sign.
Job booking and quoting
Installs carry the margin: panel upgrades, EV charger circuits, standby generators and rewiring. The AI's job is to collect what your estimator needs and book the visit.
Load a short question set for each:
- Panel upgrade: current amperage if known, age of the home, reason (adding an EV, AC, addition), whether the utility meter is on the house.
- EV charger: car model or charger brand, garage or driveway, rough distance from the panel, whether the panel has open slots.
- Generator: portable or standby, natural gas or propane, what needs to stay on in an outage.
If you publish starting prices or flat rates, give them to the AI so it quotes them the same way every time. If you do not, the script should say pricing depends on the panel and permits and offer the visit.
Where bookings land: Sameday AI writes to ServiceTitan, Housecall Pro, FieldRoutes and Service Fusion. Avoca writes to ServiceTitan, Housecall Pro and FieldRoutes. Jobber AI Receptionist and Housecall Pro CSR AI each write only to their own platform. Nextiva XBert has Housecall Pro live and ServiceTitan on request. Upfirst books into Google Calendar, Outlook, Calendly, Acuity and Square. Rosie books into Google Calendar and Calendly from its Scale plan.
Commercial vs residential callers
Commercial callers expect a different conversation. A facilities manager with a tripped feeder wants a response time and a PO process. A general contractor wants your estimator and a bid date.
Set the AI to ask early whether the call is for a home or a business. Then:
- Residential: book service calls into open slots, collect install details for estimates.
- Commercial service: capture the site address, a site contact, access hours and PO or account number, and route urgent outages to the on call electrician.
- Commercial bids: take the project name, scope, plans location and bid date, and send it to your estimator.
Smith.ai is the strongest pick for a shop that tracks commercial bids in a sales CRM, with native HubSpot and Salesforce links. Sameday's unlimited users let office staff, estimators and dispatchers all see call logs. Upfirst's warm transfers pass caller context to whoever picks up.
What it costs
Assumptions: 200 calls a month and 500 calls a month at 3 minutes each (600 and 1,500 minutes). Each cell is the cheapest published plan that covers the volume on monthly billing, with overage at the listed rate.
| Tool | Billing unit | 200 calls (600 min) | 500 calls (1,500 min) |
|---|---|---|---|
| Sameday AI | Per minute | $789 (Scale, 1,000 min) | Quote (Scale covers 1,000 min) |
| Avoca | Quote only | Quote only | Quote only |
| Jobber AI Receptionist | Add on | $29 plus your Jobber plan | $29 plus your Jobber plan |
| Nextiva XBert | Per interaction | $198 ($99 plus 100 at $0.99) | $495 ($99 plus 400 at $0.99) |
| Upfirst | Per call | $159.95 (Pro, 300 calls) | $299 (Scale, 600 calls) |
| Smith.ai | Per call | $385 (Pro 150 plus 50 at $2.30) | $800 (Enterprise, 500 calls) |
| Rosie | Per minute | $149 (Scale, 1,000 min) | $299 (Growth, 2,000 min) |
| Housecall Pro CSR AI | Quote only add on | Quote only, plus a plan from $79 | Quote only, plus a plan from $79 |
Sameday's Launch plan at $449 covers 500 minutes, which is short of a 200 call month at 3 minutes, so Scale is the plan that fits. Jobber requires a Jobber plan from $21 a month billed annually and does not publish a call limit. Housecall Pro plans run $79 to $329 a month billed monthly.
One full time receptionist at the BLS median of $18.27 an hour costs about $3,167 a month and covers business hours only. Run your mix in the cost calculator, check the AI Price Index, or read AI receptionist cost.
Red flags
- No safety script in the demo. If the vendor cannot show a burning smell call being routed, keep looking.
- Firm install quotes over the phone. An AI that promises a panel upgrade price before anyone sees the panel sets up a fight.
- Commercial calls in the residential queue. A facilities manager who gets a homeowner script calls your competitor next time.
- No published overage or terms. Sameday and Avoca do not list overage or contract terms. Rosie does not list overage.
- Weak review records. Housecall Pro has 2.9 on Trustpilot from 694 reviews; Avoca, Sameday, Upfirst and Rosie had no listing with 10 or more reviews we could open.
- Recording consent. Several states require all party consent. Put a notice in the greeting.
How we picked
Published facts only: pricing, product, integration and review pages. No test calls, so voice quality is not graded. Factor weights are value 25%, features 25%, trust 20%, ease 15% and integrations 15%, per how we score.
The order is editorial on fit for electrical contractors: booking into field service software, emergency routing, published price at 200 and 500 calls, and handling for commercial callers. Goodcall was left off because its native links are HighLevel, Google Calendar and Zapier and it does not list emergency routing; see the home services page, and the HVAC and plumbing pages for sister trades.
Frequently asked questions
What is the best AI receptionist for electricians?
Sameday AI is the best fit for electrical contractors on ServiceTitan, Housecall Pro or Service Fusion, because it books into that software. Avoca is the pick for emergency keyword routing with human backup, priced by quote. Small residential shops on a calendar get the lowest published price from Upfirst.
How much does an electrical contractor answering service cost?
As listed in October 2026, an AI answering service for 200 calls a month costs about $149 to $789, and for 500 calls about $299 to $800 or a quote. A live service such as Ruby lists $720 for just 200 minutes. One full time human at the BLS median wage costs about $3,167 a month.
Can an AI receptionist handle electrical emergencies?
It can sort them, not solve them. Set it to tell anyone reporting smoke, burning smell or sparking to leave and call 911, and anyone near a downed line to stay away and call the utility. Then it should page your on call electrician; Avoca and Jobber's add on list keyword based routing for this.
Can AI quote panel upgrades or EV charger installs?
It can give your published starting price or flat rate if you load one, and collect what your estimator needs: panel size, age of the home, car or charger model and distance from the panel. It should not promise a firm price or skip the site visit, since permits and panel capacity change the job.
Should commercial and residential calls go to the same place?
Usually not. Residential service calls can book straight into open slots, while commercial callers, property managers and general contractors should be routed to your estimator or project manager with the site, scope and bid date captured.
Do AI receptionists work with ServiceTitan for electricians?
Sameday AI and Avoca are certified ServiceTitan apps, and Nextiva XBert lists ServiceTitan on request. Upfirst, Smith.ai and Rosie book into calendars instead.