Relevance AI Review 2026: Pricing, Features and Verdict
Relevance AI's agent workforce platform judged on its published plans, Action and Vendor Credit math, agent features, security and fit, as of October 2026.
By , research by the BestBots team · Updated Oct 19, 2026
Fact checked against each company's published pricing, documentation and verified user ratings. How we score
Relevance AI is the best pick for sales and go to market teams that want a library of specialist agents, such as a prospector, a meeting prepper and a post call actioner, chained into multi agent workforces. Pro starts at $29 a month for 2,500 Actions. The tradeoffs are two separate meters to watch and calling agents that only start on the $349 Team plan.
Relevance AI is built for teams that want specialist agents, such as a BDR or meeting prep agent, chained into workforces with 2,000+ integrations and SOC 2 Type II. The tradeoff is billing by Actions plus separate Vendor Credits, with Team at $349 a month and calling agents locked out of the $29 Pro plan.
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- Starting price
- $29 per month
- Pricing model
- per action
- Free plan
- No
- Free trial
- None listed
- Free tier
- None (Free plan retired)
- Paid from
- $29 per month (2,500 Actions)
- Models
- Gemini, GPT, Claude, Kimi, GLM; bring your own keys
- Integrations count
- 2,000+ apps and 1,000+ triggers
- Code option
- Python and JavaScript steps, API, SDK and MCP
- Self host
- No
What it is
Relevance AI, run by Australian company OnSearch Pty Ltd, is a platform for building what it calls an AI workforce. You build three kinds of objects:
- Tools, the actions an agent can take. Each is a step by step automation built in a no code editor with LLM prompts, API calls, Python or JavaScript code, browser automation and prebuilt integrations.
- Agents, which are given instructions, tools and knowledge, then plan and complete tasks either on autopilot or with a human in the loop.
- Workforces, teams of agents that hand work to each other, either by AI judgment or by a fixed next step, with if this then that routing in between.
The focus is go to market work. Its agent library includes Research and Enricher, Pre meeting Prepper, Post call Actioner, Meeting Scheduler, Outbound Prospector, Forecast Roll up, Deal Reviewer and Proposal Builder. Its homepage names Canva, Databricks, Confluent, Autodesk and Freshworks as customers, and reports 1.24 million tasks run a month at an average of $0.09 per task, down from $0.14.
Pricing explained
Relevance AI's public pricing page currently shows only an Enterprise plan with a "Talk to sales" button. Its help center, which also explains how to upgrade to Pro or Team from inside the app, lists all three plans:
| Plan | Billed monthly | Billed annually | Actions a month | Vendor Credits a month | Users and projects |
|---|---|---|---|---|---|
| Pro | $29 | $19 a month | 2,500 | $20 | 2 build users, 1 project |
| Team | $349 | $234 a month | 7,000 | $70 | 5 build users, 45 end users, 5 projects |
| Enterprise | Quote only | Quote only | Custom | Custom | Unlimited |
Annual billing saves about a third on both paid plans (34% on Pro, 33% on Team). The Free plan is retired for new and existing accounts.
Two meters
Relevance AI bills on two separate units, which is the most important thing to understand before you buy.
- Actions. One Action is counted each time an agent runs a tool, whether that tool sends one email or runs a long chain of steps. Plan Actions reset at renewal. Extra Actions cost $80 per 1,000, bought in blocks of 1,000, and those top ups carry forward.
- Vendor Credits. Prepaid capacity for model and tool costs, charged at wholesale with no markup. They roll over for as long as you stay subscribed. Extra Vendor Credits cost $20 per 10,000. If you bring your own model API keys, which every plan allows, the model costs go to your provider instead.
Worked examples
- Pro, light use. 2,500 Actions for $29 is about $0.012 per Action billed monthly, or $0.008 billed annually. That covers, for example, 100 leads a workday researched with one enrichment tool run each over 22 workdays (2,200 Actions), with room to spare.
- Pro plus top ups. At 5,000 Actions a month, Pro plus 3,000 extra Actions costs $29 plus $240, or $269. Team at $349 covers 7,000. Because top ups come in blocks of 1,000, Pro plus top ups is cheaper up to 5,500 Actions; from 5,501 to 6,500 it costs $349, the same as Team. Above 5,500 Actions, or when you need calling agents, more users or more projects, Team wins.
- Top up rate. Extra Actions at $0.08 each are roughly seven times the Pro plan rate. If you regularly exceed your plan, upgrade or design tools that do more per run, since a multi step tool still counts as one Action.
Model costs sit on top of all of this in Vendor Credits, unless you bring your own keys. Compare against other platforms in the AI Price Index.
Key features
Agent library
Prebuilt agents cover the sales cycle: outbound prospecting, research and enrichment, meeting prep, meeting scheduling, post call actions, deal reviews, forecast roll ups and proposals. Agents can escalate to a rep or manager over email or chat when they cannot handle a case.
Workforces
Workforces connect agents in two ways: an AI connection, where the agent decides when to hand off, or a next step, where one agent always triggers the next. There is no hard limit on agents per workforce. Typical patterns are qualify, enrich and route for leads, or research, draft and review for content.
Tool builder
Tools follow an input, steps, output pattern. Steps can be LLM prompts, API calls, Python or JavaScript code, browser automation or one of the prebuilt integrations, and tools can be reused across agents or shared through Relevance AI's marketplace.
Knowledge
Knowledge bases accept CSV, PDF, Excel, JSON and audio files and sync from Google Drive, SharePoint, Notion and websites. You can include a whole small dataset in the prompt or let the agent search a large one with retrieval.
Calling and meeting agents
Voice calling agents and meeting agents are included on Team and Enterprise, not on Pro. Chat mode is on every plan.
Integrations, triggers and models
2,000+ app integrations and 1,000+ app triggers on every plan, including Salesforce, HubSpot, Slack, LinkedIn and Notion. Models include Gemini, GPT, Claude, Kimi and GLM, and you can bring your own keys.
MCP and API
A free MCP server and Claude Code plugin let you build agents, tools and workforces from Claude Desktop, Cursor, VS Code, ChatGPT or Windsurf, with run only mode for viewers. There is also an API and a JavaScript SDK.
Testing and analytics
A/B testing is on every plan, an analytics dashboard starts on Team, and agent evaluations are Enterprise only.
Where it falls short: Pro is capped at one project and two builders, the most useful sales features (calling, analytics, priority support) start at $349 a month, evaluations are locked to Enterprise, and there is no self hosting.
What users say
Relevance AI has very few public reviews. On Trustpilot it scores 3.1 from just 2 reviews, both from January to March 2026. One reviewer says the product "used to be awesome" and complains about removed tool building features; the other says support did not respond. Two reviews are too few to rate, so we do not show a user score for Relevance AI.
The positive evidence is vendor reported: Qualified says it built $7M in pipeline in six months with 35+ agents, Send Payments reports 40 hours saved a week, and Zembl reports a 30% lift in customer conversion. Treat those as case studies, not independent ratings.
Privacy and security
Relevance AI lists SOC 2 Type II and GDPR compliance on every plan and states that project information is confidential, even from Relevance AI. Enterprise adds:
- SSO through Okta, Azure AD or Entra ID and Google Workspace, plus directory sync
- RBAC at organization, project and asset level
- Audit logs and compliance events streamed to your own S3 bucket
- Data retention policies, integration governance and credit limits with usage alerts
- Visual PII masking in conversation histories and task views
- User level authentication, so agents act with each user's own credentials
We did not find a published statement on model training in the pages we opened; ask for it in writing and check which model providers your agents call. If you bring your own API keys, the provider's own data terms apply to those calls.
Who it is for
- B2B sales and revenue operations teams that want prospecting, enrichment, meeting prep and follow up agents.
- Mid market and enterprise go to market teams that want multi agent workforces with routing rules.
- Builders who want no code tools with an escape hatch to Python, JavaScript and APIs.
- Teams that want model costs passed through at wholesale, or billed to their own keys.
Who should skip it
- A solo founder who wants a personal assistant. Lindy handles inbox, calendar and meeting notes with less setup; see Lindy vs Relevance AI.
- Small teams that need calling agents on a budget. Calling starts at $349 a month on Team.
- High volume, deterministic workflows. n8n bills per run and can be self hosted; Make starts at $16.
- Anyone who wants a free plan to experiment. It is gone. Zapier and Make still have free plans.
Alternatives
| Relevance AI | Lindy | n8n | Gumloop | |
|---|---|---|---|---|
| Entry paid plan | $29, 2,500 Actions | $49.99 per user, 5,000 credits | about $27 (€24), 2,500 executions | $37, 20,000 credits |
| Billing unit | Action plus Vendor Credits | Credit | Full workflow run | Credit |
| Multi agent | Workforces | Skills and routines | Multi agent nodes | Agents and workflows |
| Self host | No | No | Yes | Enterprise VPC option |
- Lindy for an AI teammate in Slack, email and meetings.
- n8n for technical teams and self hosting.
- Gumloop for AI workflows with a published credit price.
- Zapier for the biggest app catalog.
See every platform ranked in best AI agent builders.
Verdict
Relevance AI is the most sales focused agent builder we compare. Its prebuilt go to market agents, workforces with AI or fixed handoffs, 2,000+ integrations and wholesale model pricing make it a strong fit for revenue teams that want a set of agents, not a single assistant.
Budget carefully. Watch both meters, keep tools doing more per run so you stay inside your Actions, and know that calling agents, analytics and priority support start at $349 a month. Start on Pro billed monthly, measure your Actions for a month, then decide between Pro with top ups, Team or an Enterprise quote.
How Relevance AI scores
- Value
- 3.4
- Features
- 4.2
- Ease of setup
- 3.7
- Integrations
- 4.3
- Trust
- 3.8
Pros and cons
Pros
- Specialist agent templates such as a BDR, meeting prep and post call agent
- Workforces chain agents with AI handoffs or fixed next steps
- Vendor Credits pass model costs through at wholesale with no markup, and you can bring your own keys
- SOC 2 Type II and GDPR, with SSO, RBAC, audit logs and PII masking on Enterprise
Cons
- Two meters to track: Actions and Vendor Credits
- Extra Actions cost $80 per 1,000, far above the plan rate
- Calling and meeting agents start at $349 a month on Team
- Public pricing page shows only Enterprise, and too few public reviews to rate (2 on Trustpilot)
Relevance AI plans and pricing
| Plan | Price | What you get |
|---|---|---|
| Pro | $29 per month billed monthly ($19 billed annually) | 2,500 Actions and $20 in Vendor Credits a month, 2 build users, 1 project, chat mode, A/B testing, 2,000+ integrations |
| Team | $349 per month billed monthly ($234 billed annually) | 7,000 Actions and $70 in Vendor Credits a month, 5 build users, 45 end users, 5 projects, calling and meeting agents, analytics, priority support |
| Enterprise | Quote only | Custom Actions and Vendor Credits, unlimited users and projects, agent evaluations, enterprise triggers, SSO, RBAC, audit logs, dedicated account manager |
Relevance AI reviews from users
No user reviews yet
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How much does Relevance AI cost?
According to Relevance AI's help center, Pro is $29 a month billed monthly or $19 billed annually for 2,500 Actions and $20 in Vendor Credits. Team is $349 a month billed monthly or $234 billed annually for 7,000 Actions and $70 in Vendor Credits. Enterprise is quote only. The public pricing page currently shows only the Enterprise plan.
Does Relevance AI have a free plan?
No. The help center states the Free plan is retired for both new signups and existing accounts, so every organization now needs a paid plan. The cheapest way in is Pro at $19 a month billed annually.
What is an Action in Relevance AI?
An Action is counted each time an agent runs a tool, whether the tool sends one email or runs a long multi step workflow. Plan Actions reset at renewal, while purchased Action top ups carry forward. Extra Actions cost $80 per 1,000.
What are Vendor Credits?
Vendor Credits are prepaid capacity for model and third party tool costs, charged at wholesale with no markup according to Relevance AI. They roll over indefinitely while you stay subscribed, and you can skip them by bringing your own API keys, which is allowed on every plan.
Does Relevance AI have a BDR agent?
Yes. Its agent library includes an outbound prospector, a research and enrichment agent, a pre meeting prepper, a post call actioner and a meeting scheduler, which together cover most BDR work. Calling and meeting agents need the Team plan or higher.
Is Relevance AI secure?
It lists SOC 2 Type II and GDPR compliance on every plan and says project information is confidential even from Relevance AI. Enterprise adds SSO through Okta, Entra ID or Google Workspace, RBAC, audit logs streamed to your S3 bucket, retention policies and PII masking.
Is Relevance AI better than n8n?
For sales and go to market teams that want ready made agents and multi agent workforces without building plumbing, Relevance AI is the faster start. For technical teams that want self hosting, per run billing and full control of code and models, n8n is cheaper and more flexible.
Who uses Relevance AI?
Its homepage names Canva, Databricks, Confluent, Autodesk, Freshworks, Rakuten Advertising and Qualified, which it says generated $7M in pipeline in six months with 35+ agents. Relevance AI also reports 1.24 million tasks run a month at an average cost of $0.09 per task.